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General Motors · 2 weeks ago

2026 Summer Intern - Customer Care and Aftersales Warehouse Operations

Burton, MI

Internship

Onsite

Intern

Start in 2026 Spring

General Motors is a leading automotive company focused on safety and sustainability. They are seeking a Summer Intern for Customer Care and Aftersales Warehouse Operations, responsible for supervising a team in a warehouse environment to ensure accurate parts shipments and improve operational processes.

AutomotiveElectric VehicleInformation ServicesManufacturingTransportation

No H1B

Responsibilities

Provide instructions to direct reports on course of action and serves as a resource for them on standardized work, quality standards and processes within the area, as well as relevant company policies and procedures

Addresses and resolves any issues faced by team members, proactively mitigates conflicts to prevent escalation, and assigns tasks while closely monitoring progress at regular intervals

Proactively anticipates needs of the areas managed, by consistently training and rotating team members to ensure that there is no disruption in the execution of work

Identifies opportunities for improvement using tools such as layered audits

Achieves Safety, People, Quality, Responsiveness, and Cost key performance indicators

Cultivates, implements, and enforces a safety culture grounded in workplace safety rules & policies

Implements GMS and lean principles

Models GM’s cultural behaviors & demonstrates the highest level of integrity at all times

Effectively communicates and maintains good working relationships with employees, union representatives, and management team

Evaluates team performance, and promotes continuous improvement

Achieves quality standards by communicating goals and identifying resourceful ways to solve problems

Understands and consistently administers collective bargaining agreements and company policies

Completes administrative tasks such as timekeeping and maintenance of departmental records/reports

Proposes new initiatives and leads the delivery of solutions, driving cross team efforts. Recommends opportunities for process improvement to leadership & proactively anticipates needs within own area

Collaborates effectively with more senior members of the team, seeking guidance and absorbing knowledge to address and solve issues