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Illumina · 2 weeks ago

Senior Clinical Informatics Sales Specialist, West

Austin, TX

Full-time

Onsite

Mid, Senior Level

$98K/yr - $148K/yr

5+ years exp

Illumina is expanding access to genomic technology to realize health equity for billions of people around the world. The Senior Clinical Informatics Sales Specialist will leverage their expertise in genomics and informatics to drive sales growth by engaging with customers and providing technical guidance on clinical software products.

BiotechnologyGeneticsHealth CareMedical

No H1B

Responsibilities

Drive clinical customer adoption and utilization and thus sales growth, of our Informatics products by:

Providing technical guidance and subject matter expertise during the sales cycle.Areas of expertise include, but are not limited to:

Data visualization

Data science including AI and Machine Learning

Additional healthcare related applications and methods such as rare disease testing, reproductive health and other genomics based clinical methods

Cloud based workflows and pipelines

Laboratory Information Management Systems (LIMS)

Analysis, annotation, interpretation and reporting from NGS testing in a clinical environment

Oncology research & testing data analysis, management, sharing, storage and reporting

Consult with customers on informatics requirements (such as hardware and software required for data analysis).Typically application specific pertaining to certain Illumina products

Provide proof-of-concept/proof-of-principle analysis to demonstrate product fit-for-purpose

Partner with third party providers to provide end-to-end solutions that drive Illumina overall value in research and clinical labs

Work closely with other sales team members, including account managers and other sales specialists to make customers successful in clinical genomic data analysis and interpretation.Would be working particularly closely with Healthcare Account Management team

Develop, coordinate and conduct both basic and advanced informatics presentations and seminars for customers.This will at times involve engaging and creative demos and some proof-of-concept work

Involve other more technical or supporting roles as needed, to facilitate in-depth demos and other deeper customer assessment or pilot activities to ultimately drive sales

Provide Voice of Customer input and feedback to development teams, various marketing teams and others as needed

Become the sub-regional subject matter expert for Clinical Informatics, training the broader sales organization

Assists customers to remove informatics barriers that may unlock sample volume, drive sequencing consumables uptake and grow the sales pipeline.This may at times involve creatively addressing customer challenges by employing Illumina professional services capabilities

Develop and manage active sales pipeline

Contribute to annual account manager strategic account management planning process

Qualification

Clinical informatics expertiseNext Generation SequencingData analysisInterpretationCloud services knowledgeData visualizationSales experienceCustomer service commitmentProblem solving skillsInterpersonal skillsCommunication skills

Required

5+ years relevant experience. Experience in a direct sales or similar customer facing role

Must be willing to travel ~ 50%

Experience with Sequencing data analysis and interpretation (Variant Calling, filtering, annotation, interpretation and reporting)

Knowledge of clinical applications of sequencing, and related data formats, file types, data footprints, and typical analysis methods

Recognized deep technical expertise in clinical informatics, bioinformatics or an associated area

Experience with common software toolkits, applications, pipelines and algorithms for Next Generation Sequencing analysis, including emerging enterprise platforms

Knowledge of relevant cloud services and providers, including basic pricing models, etc

Demonstrated written and verbal communication and training skills

Outstanding problem solving and interpersonal skills

Clear vision of and commitment to providing outstanding customer service

Ability to successfully work collaboratively in a highly matrixed sales organization

Preferred

Typically requires a minimum of 5 years of related experience with a sciences degree in Bioinformatics, Clinical data analysis, Molecular Biology, Genetics, or Biochemistry. Masters or PhD preferred