FYZICAL Therapy & Balance Centers ยท 2 hours ago
Customer Service Representative Job
Carmel, IN
Full-time
Onsite
New Grad, Entry LevelFYZICAL Therapy & Balance Centers is a leading physical therapy company in the country, seeking a Customer Service Representative in Carmel, IN. This role is central to daily operations, where the representative will interact with clients, handle scheduling, and ensure effective communication between patients and physicians.
Health Wellness & Fitness
Responsibilities
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Collect/open mail; distribute mail to proper areas/people
Send benefits paperwork to billing companies
Handle all scheduling and ensuing communication
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
Communicate with the office manager and clinicians about scheduling/patient arrival
Qualification
Required
High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
H.S. graduate or GED certificate
Up-to-date DL and a dependable vehicle
Excellent at handling details, communicating and multitasking
Great demeanor, strong integrity and compassion
Company
FYZICAL Therapy & Balance Centers
At FYZICAL Therapy & Balance Centers, we focus on improving your quality of life by using a whole-body approach to connect your diagnosis with a customized plan of care.
Founded in 2012
1001-5000 employees
H1B Sponsorship
FYZICAL Therapy & Balance Centers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (5)
Funding
Current Stage
Late StageLeadership Team
Brian Belmont
CEO
Danny Kasprowicz, PT, DPT
CEO/Doctor of Physical Therapy
Company data provided by crunchbase