Sales and Customer Service Associate jobs in United States
cer-icon
Apply on Employer Site
company-logo

Massage Envy ยท 2 weeks ago

Sales and Customer Service Associate

Massage Envy is a franchise focused on wellness and customer service. They are seeking a Sales and Customer Service Associate to provide outstanding customer service, promote wellness programs, and support clinic operations.

Health Wellness & Fitness

Responsibilities

Provide outstanding customer service and help everyone feel valued and understood
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
Help grow and retain a client base both in-person and through phone/email outreach

Qualification

Retail experienceSales experienceCustomer serviceMath skillsComputer skillsPeople skillsMultitaskingMassage servicesSkin care servicesCritical thinking

Required

Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
Are critical thinkers with excellent math and computer skills and the ability to multitask
Have great people skills and can establish positive relationships with guests
Are supporters of total body care with a general knowledge of massage and skin care services

Benefits

Medical, Dental and Vision plans with employer contribution
Matching 401(k) after 12 months
Employee referral bonus program
Employee Assistance Program
A flexible schedule for a better work/life balance
In-depth product and service training
25% off all products

Company

Massage Envy

company-logo
Massage Envy is a leading wellness franchise providing professional massage, skin care, and assisted stretch services nationwide.

Funding

Current Stage
Growth Stage

Leadership Team

leader-logo
Shawn Haycock
Co-Founder
linkedin
leader-logo
Paul Malek
Chief Financial Officer
linkedin
Company data provided by crunchbase