Manager, Donor Experience & Operations (Association Office) jobs in United States
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YMCA of Greater New York · 3 days ago

Manager, Donor Experience & Operations (Association Office)

positionNew York, NY
timeFull-time
remoteOnsite
seniorityMid Level
money$75K/yr - $90K/yr
date3+ years exp

YMCA of Greater New York is committed to empowering youth and strengthening communities. They are seeking a Manager, Donor Experience & Operations to enhance donor relationships and ensure operational excellence through effective stewardship and data management.

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Responsibilities

Manage and implement a comprehensive donor stewardship and recognition program
Oversee donor acknowledgements, emails, pledge reminders, and recognition materials
Manage donor recognition assets
Support creation of impact stories, stewardship collaterals, and donor reports
Maintain accuracy and integrity of Salesforce NPSP donor data
Generate reports on giving trends, donor retention, and stewardship outcomes
Track stewardship and operations budgets
Assist in identifying and researching donor prospects

Qualification

Donor stewardshipCRM data managementFundraising operationsData insights generationEvent coordinationDonor acknowledgment processesGift entry processesFundraising platforms knowledgeDonor analytics knowledge

Required

Bachelor's degree or equivalent work experience required
Three (3) – five (5) years of progressive experience in donor stewardship, fundraising operations, or nonprofit development
Experience coordinating donor events and initiatives, generating complex fundraising reports and data insights, and building prospect profiles
Knowledge of donor stewardship practices, donor acknowledgment processes, and donor data management; CRM database
Knowledge of gift entry processes

Preferred

Knowledge of integrated fundraising and donor stewardship platforms
Knowledge of donor giving analytics and stewardship best practices

Benefits

Retirement benefits
Medical benefits
Paid time off
Free YMCA membership

Company

YMCA of Greater New York

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YMCA of Greater New York is a community service organization which promotes positive values through its programs.
dateFounded in 1852
location
Brooklyn, New York, USA
people-size1001-5000 employees
web-link
http://www.ymcanyc.org

Funding

Current Stage
Late Stage
Total Funding
$0.5M
Key Investors
Citi Foundation
2024-09-24Grant· $0.5M

Leadership Team

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Sharon Greenberger
President and CEO
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Recent News

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