Jefferson City Medical Group ยท 2 weeks ago
Patient Service Representative - Plastic Surgery & Med Spa
Jefferson City, MO
Full-time
Onsite
Entry Level
$15/hr - $19/hr
1+ years expJefferson City Medical Group is a healthcare provider seeking a Patient Service Representative for their Plastic Surgery & Med Spa department. The role involves checking patients in and out, maintaining patient records, and providing quality customer service in a clinic setting.
BiotechnologyHealth CareHospitalMedical
Responsibilities
Demonstrates knowledge and ability to check patients in and out for his/her clinic visit
Maintains patient demographics and insurance records
Demonstrates knowledge of basic insurance and billing procedures
Performs routine duties associated with patient scheduling, payments and co-payments
Performs secretarial duties in a timely and efficient manner
Ensures customer friendly telephone communication
Provides appropriate safety and infection control measures
Strives for continuous quality improvement
Participates in educational experiences designed to maintain and/or improve professional competence
Maintains high work ethic standards
Provides quality customer service to staff, patients and visitors at all times
Qualification
Required
High school diploma or GED
Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
Experience with office equipment
Demonstrates knowledge and ability to check patients in and out for his/her clinic visit
Maintains patient demographics and insurance records
Demonstrates knowledge of basic insurance and billing procedures
Performs routine duties associated with patient scheduling, payments and co-payments
Performs secretarial duties in a timely and efficient manner
Ensures customer friendly telephone communication
Provides appropriate safety and infection control measures
Strives for continuous quality improvement
Participates in educational experiences designed to maintain and/or improve professional competence
Maintains high work ethic standards
Provides quality customer service to staff, patients and visitors at all times
Articulate
Computer skills required
Good telephone communication skills
Benefits
Health insurance & employer paid short- and long-term disability
Generous PTO policy, beginning at 148-hours annually
56 hours paid Holiday Leave
Employer Retirement Plan (401K) with employer match
Tuition reimbursement and other professional advancements, including a Medical Assistant training program
Company
Jefferson City Medical Group
Jefferson City Medical Group is one of Missouri's largest, independently-owned, multi-specialty groups.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Melissa Astin
Chief Operating Officer
LaNiece Scheller, MBA
Director of Revenue Cycle, CBO
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