RICOH COLOMBIA · 1 week ago
Office Services Lead
San Francisco, CA
Full-time
Onsite
Entry, Mid Level
2+ years expRicoh is an integrated solutions provider that connects people and technology. They are seeking a Site Leader to oversee day-to-day operations of a specialized legal site, focusing on employee growth and customer service while ensuring compliance and efficiency.
Information Technology & Services
Responsibilities
Lead the strategic direction of the site, aligning operations with organizational goals and driving initiatives to enhance efficiency and effectiveness
Cultivate a high-performing and engaged team through coaching, mentoring, and providing developmental support, fostering a culture of continuous learning and growth
Serve as the primary point of contact for client interactions, building and maintaining strong relationships while ensuring client satisfaction and retention
Oversee day-to-day operations, ensuring adherence to quality standards, compliance with legal regulations, and efficient utilization of resources
Utilize data-driven insights to identify trends, anticipate client needs, and make informed decisions to drive continuous improvement and innovation
Address and resolve issues and conflicts promptly and effectively, demonstrating diplomacy, tact, and professionalism in managing challenging situations
Drive a culture of continuous improvement by identifying opportunities for optimization, implementing best practices, and leading change initiatives to enhance service delivery and performance
Qualification
Required
High school diploma or GED
Minimum of 2 years' experience in the legal industry
Strong interpersonal and customer service skills, with the ability to communicate effectively with diverse stakeholders
Excellent organizational skills and the ability to lead and train employees effectively
Preferred
Experience in delivering classroom or informal training sessions
Proficient in software (such as Word, Excel, PowerPoint, Adobe, and legal software)
Familiarity with different types of law and legal departments
Proficiency in operating advanced machinery for complex jobs
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company
RICOH COLOMBIA
Ricoh es una compañía global de información y tecnología construyendo sobre la base de nuestro legado de innovación en un nuevo mundo del trabajo.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase