Cambria · 1 month ago
Inside Sales Lead
Philadelphia, PA
Full-time
Onsite
Mid Level
$25/hr - $29/hr
3+ years expCambria is seeking an Inside Sales Lead who will build strong relationships with both external and internal customers while providing excellent customer service. The role involves collaborating with various teams to process and schedule slab orders, and ensuring effective communication with Business Partners regarding orders and product availability.
ManufacturingReal Estate
Responsibilities
Collaborate with the local DC Manager to align on routes, material availability and estimate arrival of product from our Cambria Manufacturing Facility
Partner, communicate and collaborate with the Distribution Center Manager on initiatives
Collaborate with the Showroom Manager to schedule slab viewings and leverage their expertise to help close the sale
Communicate order holds with the Corporate Finance Team
Answer all inbound calls while portraying excellent customer service
Schedule, enter and follow up on customer orders, regarding the delivery or allocations for will call dates and/or changes
Educate, assist, and provide customer service to Business Partners to help increase their use of the Cambria online ordering portal
Provide accurate information to Business Partners by answering questions as it relates to pricing, inventory and any other requests
Offer alternative options if the requested design is not available
Partner with District Manager on initiatives and assist with other administrative duties as assigned such as purchase orders and collaboration with Sales Operations
Utilize Cambria’s online ordering portal to identify product availability and leverage Cambria internal tools to train Business Partners
Ensure Salesforce entry is entered in an accurate and timely manner that includes Business Partner’s needs and follow up items
Assign and collaborate with field Sales Representatives on action items that relate to their markets and Business Partners
Maintain Open Orders Summary to help manage orders and provide customer information
Qualification
Required
Ability to learn Cambria's business and effectively communicate the strengths to customers
Excellent customer service skills with the ability to build relationships quickly
Ability to multitask and prioritize workload in a fast-paced environment
Excellent attention to detail and practiced accuracy
Strong organizational skills with the ability to work autonomously
Resilient integrity, strong work ethic, and portrays an entrepreneurial spirit
Excellent interpersonal, verbal and written communication skills with the ability to communicate cross functionally
Must be able to work overtime as needed
Education: High school diploma required
Experience: Minimum of 3 years of previous customer service and/or inside sales
Systems: Proficient in Google Suites, Oracle, Microsoft Suites
Physical Requirements: Must be able to lift up to 40 pounds to move Cambria Samples and Marketing materials
Preferred
Associate's degree preferred
Tableau and Salesforce or similar CRM software is a plus but not required
Benefits
Health and Dental Insurance
Paid Time Off
7 paid Holidays
401(k) plus matching
Discretionary Profit Sharing
Flexible Spending Account
Life, Supplemental Life, and Disability Insurance
Referral Program
Tuition Reimbursement
Employee Assistance Program
Employee Discount
Professional Development Assistance
Company
Cambria
Cambria countertops combine innovative design and durability for a lifetime of beauty.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Della Csehoski
CEO
Lee Ronshaugen
Chief Financial Officer
Recent News
Google Patent
2025-05-06
Google Patent
2025-04-04
Company data provided by crunchbase