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Georgia System Operations Corporation · 5 months ago

Enterprise Systems Analyst, Maximo (Levels III – V)

Greater Macon

Full-time

Onsite

Mid, Senior Level, Lead/Staff

$97K/yr - $169K/yr

4+ years exp

Georgia System Operations Corporation is seeking an Enterprise Systems Analyst specializing in the IBM Maximo platform. This role involves providing technical support, conducting system analysis, and designing solutions to meet business needs while ensuring compliance with industry standards.

Electrical DistributionEnergyNon ProfitOil and Gas

Comp. & Benefits

Responsibilities

Implements and configures Enterprise System applications, develops external interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support to end users

Collects and analyzes information from system users, identifies business needs, and formulates the scope and objectives of the system

Translates business requirements into application requirements

Prepares project plans, coordinates resources, and manages consultants in system development and problem-solving techniques

Assists IT and customer director level management with the project approval process

Prepares and maintains technical documentation, conducts research to identify possible system solutions, and documents the relationships between the components of the application system

Coordinates the development of standards and standard procedures to support a productive, secure, efficient Enterprise Application environment

Engages in continuous improvement activities to enhance system performance and reliability

Provides technical expertise across the IT function

Qualification

IBM MaximoSystem AnalysisEnterprise SystemsProject ManagementBusiness Process ImprovementITIL ProcessesScripting LanguagesITSM ToolsCustomer ServiceCommunication SkillsProblem-Solving Skills

Required

Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university

Level III - Minimum of 4 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting

Level IV - Minimum of 6 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting

Level V - Minimum of 8 years in architecting and managing Enterprise systems, conducting system assessments, and troubleshooting

Level III - Minimum of 8 years of relevant experience may also be considered

Level IV - Minimum of 10 years of relevant experience may also be considered

Level V - Minimum of 12 years of relevant experience may also be considered

Level III - Independently manages Enterprise systems, implements new initiatives, and conducts system assessments and troubleshooting. Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems

Level IV - Leads projects for the design, deployment, and management of Enterprise systems. Takes on a leadership role in system design and troubleshooting, and provides technical support across the IT function

Level V - Oversees major projects for the design, deployment, and management of Enterprise systems. Provides leadership in system design and troubleshooting, and provides expert technical support across the IT function

Extensive experience with Enterprise systems implementation and management

Proficiency in project management and system analysis

Strong knowledge of business process improvement and quality assurance

Experience with project management tools and methodologies

Familiarity with various Enterprise systems and solutions

Proficient in documentation and reporting

Proficient in scripting languages (JavaScript, Python)

Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc

In-depth understanding of data/program security best practices

Experience with security tools and technologies

Knowledge of ITIL processes and best practices

Experience in managing third-party vendors and contracts