BioVid ยท 5 hours ago
Director of Business Operations & Project Delivery
BioVid is a collaborative company focused on fostering a supportive culture among talented individuals. The Director of Business Operations & Project Delivery will ensure successful delivery of client projects by driving operational efficiency, optimizing resource planning, and supporting accurate revenue forecasting while aligning business goals with day-to-day delivery.
BiotechnologyMedical DevicePharmaceutical
Responsibilities
Lead day-to-day delivery operations across Strategic Business Units (SBUs)
Standardize workflows, tools, and reporting to ensure consistent, high-quality project execution
Monitor project performance against KPIs, budgets, and timelines; partner cross-functionally with Research, Operations, and Finance
Partner with project leads to develop accurate revenue forecasts (within 5% of actuals)
Track utilization, capacity, margins, and revenue pull-through across SBUs
Lead resource allocation and forecast staffing needs based on pipeline and project demand
Identify operational bottlenecks and implement scalable, data-driven solutions
Champion continuous improvement through training, documentation, and system adoption
Align and coach operations leads to ensure consistent practices across SBUs
Manage external consultants, budgets, onboarding, and invoicing
Serve as Smartsheet system administrator, ensuring accurate project setup, change orders, and financial alignment
Maintain RFI/MSA documentation and oversee vendor purchase order processes
Lead project close-out reviews, capture learnings, and drive operational improvements
Coach project and operations team members; support onboarding and skill development
Qualification
Required
7+ years of experience in operations, project delivery, or program management in a client-based or professional services environment
Proven ability to manage complex projects across multiple teams or business units
Experience with resource planning, capacity management, and utilization tracking
Strong financial acumen, including revenue forecasting, budgeting, and margin analysis
Demonstrated success driving process standardization and operational improvements
Experience partnering cross-functionally with Finance, Research, and Operations teams
Experience managing vendors or consultants
Strong communication, organization, and leadership skills
Preferred
Proficiency with project management and resourcing systems (Smartsheet preferred)
Benefits
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Parental leave
Pet insurance
Employee Assistance Program (EAP)
Disability, life, hospital, accident, and critical illness insurance