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NEOGOV · 3 weeks ago

CRIMINAL INFORMATION SYSTEMS TECHNICIAN

SHERIFF'S OFFICE/JAIL/COURTS, GA

Full-time

Onsite

Entry Level

$48K/yr - $69K/yr

1+ years exp

NEOGOV is seeking a Criminal Information Systems Technician for the Fulton County Sheriff's Office. The role involves managing criminal justice information, ensuring compliance with data regulations, and supporting law enforcement investigations through data retrieval and analysis.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Read and understand different criminal charges and documents; perform various administrative duties as needed

Accurately input and update criminal justice information into various databases, including arrest records, warrants, and incident reports

Retrieve and analyze criminal information to assist in investigations, identify trends, and generate reports

Ensure compliance with data privacy and security regulations, including access controls and strict confidentiality protocols

Work closely with law enforcement agencies and officers, analysts, and other stakeholders to support their investigative needs

Processes inmates into the jail booking and fingerprinting inmate, updating inmate records with court dispositions and criminal arrest warrants; schedule and/or prepare the Court calendar for inmates to appear in court; disseminate sensitive GCIC databanks via GCIC/NCIC terminal computer to other law enforcement agencies; communicate via digital mobile devices with emergency dispatcher; register Sex Offenders on the National Offender Registry Systems and enter court ordered temporary and permanent protection orders (TPO) on databanks

Respond to GCICI/ NCIC hit request from other agencies; performs GCIC/NClC wanted person's inquiry on offenders admitted to the jail; place detainers/holds on offenders for extradition, immigration and other local law enforcement agencies; process apprehension requests for law enforcement agencies to apprehend offenders within a limited timeframe; process court orders to admit and/or release inmates from the jail

Update inmate record upon receipt of case dispositions or court order; enter warrants; maintain inmate data, charge status and/or disposition in odyssey; validate GCIC/NCIC warrant entries; modify and cancel warrants on GCIC/NCIC and in odyssey; Log and disseminate GCIC/NCIC sensitive information to authorized personnel and/or other law enforcement agencies; Monitor GCIC/NCIC Computer Terminal; Prepares Calendars for the next day court transport

Clears/removes all invalid warrants entry from the GCIC/NCIC; conduct Criminal History background investigations via GCIC/NCIC computer terminals

Perform customer service functions in person, by telephone, by email, or by mail; respond to routine questions and complaints; research problems and initiate problem resolution; refer complex complaints/problems to appropriate personnel. Processes a variety of documentation associated with department operations within designated timeframe and adherence to established procedures

Operate or use various equipment and supplies in order to complete work assignments; operate a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, internet, e-mail, or other systems and software; and operates general office equipment as necessary to complete essential functions

Qualification

Microsoft Office 365Data EntryData Security ProtocolsGCIC CertificationCJIS Network Operator TrainingCriminal Justice KnowledgeStress ToleranceAttention to DetailProblem-SolvingCommunication Skills

Required

High school diploma or GED required; supplemented by one year of clerical or customer service experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job

Proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, etc.), computer systems, databases, and data entry

Ability to accurately input and verify data

Strong problem-solving and analytical skills

Effective communication skills, both written and verbal

Understanding of data security protocols and best practices

Basic knowledge of criminal justice principles and procedures

Ability to work under pressure and handle sensitive information

Georgia Crime Information Center (GCIC) Certification; Criminal Justice Information Systems (CJIS) Network Operator Training; Security and Awareness Training must be obtained within first 90 days of employment

Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position

May be required to pass a typing test as a condition of employment. If applicable, must accurately type a minimum of 40 wpm, utilizing a personal computer

Requires an extensive background check

Must be flexible to work various shifts as needed, including nights, holidays and weekends - 24/7 operations