Eyeglass World ยท 1 week ago
Assistant Manager - Optical
Pittsburgh, PA
Full-time
Onsite
Mid LevelEyeglass World is a leading provider of trendy eyewear and quality eye care, with over 100 stores nationwide. As an Assistant Manager, you will oversee daily operations, support your team, and ensure customers receive exceptional service while achieving sales and performance goals.
Retail
Responsibilities
Drive and achieve profit, sales and performance goals according to National Vision standards
Monitor sales results against budgeted
Ensure all store associates achieve and maintain the highest level of customer service
Maintain awareness of same day service using 'Ready When Promised' production board
Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required
Develop and maintain a good working relationship with doctor(s) associated with the store and serves as liaison between doctor and store personnel
Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions
Supervise and motivate Optician/Sales Associates and ensures the timely completion of day-to-day functions
Assist the General Manager with balancing staffing to store volume. Assist in recruiting, selecting and retaining a high caliber staff
Motivate associates to exceed performance standards
Qualification
Required
Optical sales experience
Proficient computer skills
Proven ability to lead, coach and build associate relationships
Sound understanding of store operations and standards for success
Strong communication skills (both oral and written) for effective management of teams
Exceptional customer service skills
Able to present clear and concise information and respond to questions from managers, associates, and customers
Strong organizational skills for planning work and continuously monitoring progress towards goals
Ability to analyze, create, and understand financial reports
Demonstrated ability to analyze and solve problems of varied scope
Preferred
Supervising experience is preferred
Benefits
Health & Dental Insurance
401k Retirement Savings
Flex Spending Account
Generous Paid Time Off & Company Holidays
Parental Leave
Employee Eyewear Discount
Company
Eyeglass World
Eyeglass World, part of the National Vision family of optical retailers, operates over 100 retail optical locations throughout the United States.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase