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Volvo Construction Equipment · 6 hours ago

Field Service Technician

San Leandro, CA

Full-time

Onsite

Senior Level

$40.17/hr - $47.88/hr

5+ years exp

Volvo Construction Equipment is a global company focused on building sustainable transport solutions. The Field Service Technician role involves performing mechanical repairs and services on heavy equipment, ensuring customer satisfaction through effective communication and technical support.

3D PrintingBuilding MaintenanceBuilding MaterialConstructionElectronicsManufacturingReal Estate

Responsibilities

Knowledge and proficiency in diagnosing, testing and repairing heavy equipment and related machinery

Comprehensive understanding and ability to read and interpret blueprints and schematics on Volvo product lines and systems

Ability to timely complete and submit work orders and warranty claims with detailed description as directed

Provide professional customer service to customers about their equipment problems and or options to fix those problems

Responsible for the confirmation of the equipment function after repair

Ability to provide telephone support to the customer in order to perform troubleshooting, as directed

Will exhibit appropriate diligence of all required Personal Protective Equipment (PPE)

Capable of working independently or in a team, as directed

Must have flexibility to work overtime and occasionally stay overnight to complete assigned task, as needed

Must have all tools necessary to perform the required work and must maintain and secure them at all times

Performs other duties as directed

Qualification

Heavy equipment repairBlueprint interpretationCustomer serviceComputer proficiencyPneumatic tools handlingManual dexteritySafety adherenceTeamwork

Required

High School diploma or GED

Minimum of 5 years' experience working on construction related equipment

Computer proficiency

Possesses a valid California Driver's License and a good driving record

Frequent travel

Knowledge and proficiency in diagnosing, testing and repairing heavy equipment and related machinery

Comprehensive understanding and ability to read and interpret blueprints and schematics on Volvo product lines and systems

Ability to timely complete and submit work orders and warranty claims with detailed description as directed

Provide professional customer service to customers about their equipment problems and or options to fix those problems

Responsible for the confirmation of the equipment function after repair

Ability to provide telephone support to the customer in order to perform troubleshooting, as directed

Will exhibit appropriate diligence of all required Personal Protective Equipment (PPE)

Capable of working independently or in a team, as directed

Must have flexibility to work overtime and occasionally stay overnight to complete assigned task, as needed

Must have all tools necessary to perform the required work and must maintain and secure them at all times

Manual dexterity required for operating machinery and computers

Requires prolonged periods of sitting and/or standing and frequent stooping, bending, crouching and overhead reaching; with occasional climbing of stairs and steps or step-ladder

Requires occasional lifting, pulling, caring, or pushing objects or materials, over 50lbs; and may frequently lifting, pulling, caring, or pushing objects or materials, up to 30lbs

May occasionally work around loud, noisy and dusty equipment and environment

Must be able to safely and properly handle, pneumatic and electric tools