Astera Cancer Care ยท 2 weeks ago
Clinic Systems Informatics Specialist
Astera Cancer Care is dedicated to providing excellent patient care and support within the communities of New Jersey and Pennsylvania. The Clinic Systems Informatics Specialist plays a crucial role in implementing and optimizing clinic-based information systems to enhance patient care and workflow efficiency.
Clinical TrialsHealth CareHealth DiagnosticsHospitalOncology
Responsibilities
Serve as a liaison to promote the understanding of clinic-based information systems with a focus on patient care and end-user experience
Perform design, development, execution, and evaluation of electronic courseware, including creation of audio and video content, role-based testing scenarios, and assessments to measure effectiveness
Collaborate with the nurse educator to administer, develop, and manage course content for the learning management system platform
Onboard, coach, and mentor Physicians and Advance Practice Providers on provider specific application workflows
Collaborate with the nurse educator to facilitate training sessions for new hires, in-service sessions for clinic-based employees and management teams to present application based key concepts, best practices, and job specific responsibilities
Manage and drive the Change Management process for clinic-based systems by collaborating with departmental stakeholders for evaluation, implementation and communication of requests
Apply systems-thinking, problem-solving, and collaboration skills when considering changes or enhancements to proactively identify and minimize cross-functional or downstream impacts
Serve as an internal consultant to guide the development/enhancement of workflows, policies, and standards as they relate to clinic-based information systems
Apply subject matter expertise and business analysis skills when partnering with stakeholders to define and document requirements for system projects
Troubleshoot potential and/or current problems by engaging with vendors/subject matter experts and performing root cause analysis (when appropriate) to proactively address concerns and respond to problems in a timely manner
Review system reported issues to determine if event is training, configuration, or systemic problem
Qualification
Required
Bachelor's degree required; equivalent healthcare related experience will be considered in lieu of degree
RN license
Experience working as a systems trainer/preceptor or systems administrator required
Ability to communicate professionally and effectively with providers, executive leaders, directors, managers, team members, other departmental trainers, vendors, and consultants by phone, in person, or through correspondence, also includes presentations and public speaking opportunities
Ability to monitor/assess performance of self, other individuals, or organization to recommend improvements in regards to workflow, processes, and procedures
Ability to demonstrate active listening, by giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate
Ability to assess learner needs and design/deliver appropriate training/instruction
Ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to identify complex problems and apply sound decision-making processes to recommend and implement solutions
Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
Skilled in adapting to new and/or changing environments, supporting innovation, and driving change
Ability to establish priorities and coordinate the work activities of a variety of individuals at a multitude of locations
Ability to manage multiple tasks and meet deadlines in a highly active environment with a high degree of accuracy and efficiency
Ability to build and maintain trusting relationships including management of confidential or sensitive information
Ability to be proactive, self-motivated, and self-directed
Benefits
Immediate eligibility for medical, dental, vision, life, disability, HSA, FSA and other ancillary benefits
401(k) plan with company contribution
Profit sharing
Tuition assistance
Employee referral bonus