Accurus Aerospace Corporation · 3 weeks ago
Senior Key Accounts Manager
Tulsa, OK
Full-time
Onsite
Senior Level
5+ years expAccurus Aerospace is a company focused on managing key customer accounts, and they are seeking a Senior Key Accounts Manager. This role involves strategic leadership in customer relationship management, contract governance, performance reporting, and ensuring operational excellence across various sites.
AerospaceMachinery Manufacturing
No H1B
U.S. Citizen Only
Responsibilities
Serve as the senior relationship owner and primary point of escalation for assigned customer accounts
Develop and maintain long-term, trust-based relationships with customer leadership and key functional stakeholders
Drive strategic alignment between customer objectives and Accurus capabilities, ensuring transparency, communication cadence, and proactive engagement
Own and manage the full customer contract, amendments, and Statement of Work (SOW) requirements across multiple Accurus sites
Lead contractual reviews and ensure compliance with all commercial, delivery, cost, quality, and performance obligations
Manage all contract modifications, including the addition of new parts, updates to pricing, scope changes, and adjustments driven by engineering or customer requirements. Ensure all commercial impacts are properly assessed, documented, negotiated, and incorporated into the contract promptly
Coordinate contract end-of-life activities where required, including residual obligations, and transition planning
Provide financial insight and forecasting related to customer-driven changes, obligations, rate adjustments, or penalties
Own all performance reporting to the customer, including: Delivery and Quality Ratings (issues, trends, corrective actions, and recovery plans)
Customer furnished material delivery performance, ordering status, challenges, and improvement actions
Analyze customer scorecards, validate accuracy, drive corrective actions, and ensure timely issue resolution
Deliver monthly and quarterly business reviews (MBRs/QBRs) with customer leadership and internal stakeholders
Provide clear executive summaries, data-based insights, and forward-looking risk assessments
Ensure all operational sites meet contractual delivery windows
Lead coordination between customer forecasts and Accurus operations, including: Liaising with supply chain on material and hardware procurement strategy relative to customer required lead times and contract coverage
Managing demand signals
Identifying or mitigating demand-related risks
Driving demand leveling with the customer
Support resolution of supply chain gaps, capacity issues, or material constraints impacting performance
Manage product lead-times to ensure accurately reflected in the customer system
Manage product lead time changes, including coordination with supply chain, planning, and production teams
Manage the introduction of new parts, new requirements, and contract-driven changes across programs
Provide governance and structure to technical, quality, and program issues requiring cross-site coordination
Oversee customer portal activity, ensuring communications, scorecards, forecasts, and updates are timely managed and distributed to appropriate internal stakeholders
Manage user access, subscriptions, and data governance requirements
Identify, evaluate, and mitigate risks that could impact contractual performance, financial outcomes, or customer satisfaction
Lead structured issue resolution—documenting root causes, actions, and closure timelines
Identify and drive opportunities for commercial improvement, rate growth, operational efficiencies, and customer partnership expansion
Provide senior leadership across all internal functions — Program Management, Operations, Quality, Supply Chain, Engineering, and Finance — to ensure unified execution against customer commitments
Establish and maintain a disciplined operating rhythm for internal reviews, customer communications, and cross-site collaboration
Support export and ITAR compliance requirements associated with program communication, data management, and customer engagement
Identify potential strategic partners to enhance capabilities and competitiveness
Represent Accurus at industry events, customer meetings, conferences, and formal reviews
Support and lead customer or VIP visits to Accurus sites
Support enterprise growth initiatives, new opportunities, and business development actions when required
Provide backup support to other team members in the Business Development function
Travel domestically and internationally as required
Maintain flexible working hours to support global stakeholders
Qualification
Required
A bachelor's Degree in Engineering, Business, or other relevant field is required
A minimum of five (5) years in Key Account Management, Program Management, Technical Sales, or related senior roles in aerospace, defense, or advanced manufacturing
Demonstrated experience in customer contract management, commercial negotiations, and performance reporting
Experience presenting to executives and leading high-stakes customer engagements
Advanced training/qualifications in program management, supply chain management, estimating, manufacturing, engineering, or other related technical discipline, or demonstrated practical experience in these fields
Strong technical, analytical, and problem-solving skills, with the ability to interpret data, compile executive summaries, and make informed recommendations
Strategic thinking and a results-driven mindset to identify program risks and drive meaningful outcomes
Experience reading and preparing technical business reports, specifications, and proposals; ability to read and appropriately interpret regulations and technical reports and specifications
Project management and organizational skills to ensure progress toward multiple initiatives and projects simultaneously; attention to detail and deadlines is critical
Demonstrated commitment to maintaining confidentiality, securing employee and company records, and demonstrating integrity in communications and actions
Self-management skills, including efficiency, sense of urgency, ability to adapt and respond to unexpected circumstances, and ability to juggle multiple projects, competing priorities, and meet concurrent deadlines in a semi-autonomous work environment
Excellent verbal and written communication skills (English)
Proficiency in Microsoft Office applications, including Outlook, Excel, PowerPoint, Word, and online portals, tools & research
This role is identified as requiring ITAR (International Traffic in Arms Regulations) compliance; therefore, qualified candidates must meet the definition of a U.S. Person (per EAR Part 772 and ITAR 120.15)
Benefits
Accurus offers a comprehensive employee benefit package upon completion of 30 days of employment.
Company
Accurus Aerospace Corporation
A Tier II supplier of complex metallic formed and machined parts and assemblies for the global aerospace industry
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-07-28Acquired
Leadership Team
Robert Kirkpatrick
President and CEO
Ashley Marks
Chief Financial Officer
Recent News
2026-01-07
Company data provided by crunchbase