Printelect · 1 month ago
Election Software Specialist
New Bern, NC
Full-time
Onsite
Mid Level
$55K/yr - $60K/yr
4+ years expPrintelect is a dynamic and well-established regional election technology & services company with a proven track record in ballot printing and mail services. They are seeking an Election Software Specialist to work with county and city officials to translate jurisdictional requirements into formats used by voting equipment software and provide support during elections.
Consumer Goods
Responsibilities
Work with our county and city official customers to translate their jurisdictional requirements and candidate data into formats used by voting equipment software
Utilize proprietary election management software, Microsoft Office, and Adobe Suite to build jurisdiction-specific databases, format paper and electronic ballots, and configure voting equipment to utilize those datasets
Provide phone and on-site support for our customers and troubleshoot any issues that arise
Communicate and cross-train with internal departments to facilitate accurate election preparation and good customer service
Develop a comprehensive understanding of all manufacturer hardware and software manuals, and be able to effectively communicate that information to team members and customers
Stay up to date on all new software updates and hardware offerings
Participate in on-site customer training and election day support
Qualification
Required
Minimum 4-year degree (or equivalent work experience) in a field that supports multi-level business or government enterprises with an emphasis on a broad communication and data management skill set
Experience utilizing end-user data entry management or spreadsheet-driven workloads
Experience in Microsoft Office (especially Excel) and Adobe Acrobat are required
Prior customer service/account management experience
Preferred
Excellent interpersonal written and conversational communication skills with end-users, customers, and co-workers
Focused work ethic with precise attention to accuracy and detail in an environment driven by firm deadlines
Excellent proofreading, quality control, and inventory management skills
Ability to work discreetly and adhere to strict security and confidentiality requirements
Ability to multitask and prioritize this position's various initiatives and responsibilities during high-volume workloads
Any prior IT work experience with network troubleshooting, workstation troubleshooting and configuration (primarily Windows-based), and file server maintenance is highly desired but not required
Ability to convert our internal processes and procedures into actionable training materials and in-person trainings
Knowledge of government structures as it relates to elected offices and/or prior experience in elections administration is a plus
Benefits
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Parental leave
Short-term disability benefits
Life insurance
Company
Printelect
In 1902, Owen G. Dunn, a native of New Bern, NC, started a small printing operation.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase