Saab · 1 day ago
Field Service Representative
East Syracuse, NY
Full-time
Onsite
Entry, Mid Level
$70K/yr - $88K/yr
2+ years expSaab, Inc. is seeking experienced Field Service Representatives with a technical background in advanced weapons systems. This hands-on role involves diagnosing, troubleshooting, and repairing complex systems while providing training and support to customers.
AerospaceAutomotiveInformation TechnologyManufacturingNational SecuritySecurity
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Diagnosing, troubleshooting, repairing, and debugging complex systems utilizing manuals, schematics, and reach back support for various electro/mechanical issues that may arise
Troubleshooting and resolving complex issues independently or in collaboration with others
Reporting design, reliability, and maintenance problems or bugs to design and software engineering teams
Serving as the primary interface with customers while on site
Supporting other company functional areas such as customer installation and training
Delivering training to customers on the operation and maintenance of Saab products
Qualification
Required
High School Diploma, or BA/BS degree in an engineering discipline is preferred
2+ years of experience in a related field OR 4+ years of relevant military service as an Air Defense or Battle Management system operator/maintainer
Must hold, or have previously held, a U.S. DoD SECRET Clearance
Must be capable of lifting and removing/replacing components weighing up to 50 pounds
Must be a U.S. citizen
Preferred
Experience operating, maintaining, troubleshooting and/or repairing complex weapon and/or command and control components
Ability to perform preventive and corrective maintenance actions in accordance with established procedures
Ability to identify, develop, and execute system troubleshooting or maintenance actions that go beyond the scope of written procedures
Strong problem-solving and analytical skills applied to diagnosing and repairing radar components, hardware, and operating systems
Proficiency with common diagnostic test equipment, including digital multimeters (DMM) and oscilloscopes
Recognizes performance degradation and provides actionable recommendations to restore or enhance system efficiency
Benefits
Medical, vision, and dental insurance for employees and dependents
Generous paid time off, including 8 designated holidays
401(k) with employer contributions
Tuition assistance and student loan assistance
Wellness and employee assistance resources
Employee stock purchase opportunities
Short-term and long-term disability coverage
Company
Saab
Saab serves the global market with products, services, and solutions from military defence to civil security. It is a sub-organization of Investor.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$150.43MKey Investors
Nordic Investment BankVinnovaCanada's Ocean Supercluster
2025-12-18Post Ipo Debt· $129.04M
2024-10-29Grant· $0.17M
2023-04-21Grant· $11.1M
Leadership Team
Micael Johansson
President & CEO
Anders Skeppstedt
Product Manager Gripen E/F
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