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Travel + Leisure Co. · 2 weeks ago

Coordinator, Business Operations I (Gifting) – WorldMark Las Vegas Boulevard

Las Vegas, NV

Full-time

Onsite

New Grad, Entry Level

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, and they are seeking a Business Operations Coordinator to deliver quality support for Sales and Marketing processes. The role involves providing exceptional customer service, managing operational procedures, and supporting new initiatives to enhance the customer experience.

HospitalityTour OperatorTravel

Responsibilities

Provide exceptional customer service to our guests, business partners, and team

Identify ways in which to improve our customer service or processes

Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us

Manage and protect company assets through all interactions

Understand and implement operational procedures that govern our business

Support new initiatives and help teams that are impacted by these changes

Maintain daily, weekly, monthly, or quarterly reporting needs

Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise

Qualification

Customer serviceData validationMicrosoft SuiteProcess improvementOperational proceduresTeam collaboration

Required

Provide exceptional customer service to our guests, business partners, and team

Identify ways in which to improve our customer service or processes

Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us

Manage and protect company assets through all interactions

Understand and implement operational procedures that govern our business

Support new initiatives and help teams that are impacted by these changes

Maintain daily, weekly, monthly, or quarterly reporting needs

Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise

Validating data and reporting or answering questions from onsite business partners

Supporting the integration of new processes and procedures

Proficient in Microsoft Suite

Have availability to support the business throughout weekends and holidays

Experience delivering outstanding customer service, with excitement!

Benefits

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Wish day paid time to volunteer at an approved organization of your choice

401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Legal and identify theft plan

Voluntary income protection benefits

Wellness program (subject to provider availability)

Employee Assistance Program

Company

Travel + Leisure Co.

Travel + Leisure Co., the world's leading vacation ownership and membership travel company, provides more than six million vacations to travelers every year.

Founded in 2006