NYC Health + Hospitals · 1 week ago
Oracle Learning Functional Analyst/Senior Consultant MIS Lvl B
NYC Health + Hospitals is seeking an Oracle Learning Functional Analyst/Senior Consultant to serve as an expert consultant on complex data processing problems. The role involves managing computer operations, network services, and application programming while providing technical support and ensuring the effective operation of the Computer Center.
Health CareHome Health CareHospitalMedicalNursing and Residential Care
Responsibilities
Recommends alternative approaches for users concerning aspects of data processing system design and selection of systems for computerization and processing of management information data, statistics, reports, etc
Develops design for feasibility studies and participates in analyses of project requests from user departments within NYC Health + Hospitals
Recommends programs, practices, and standards to facilitate uniform application of electronic data methods and their correlation with other units and regulatory jurisdictions
Maintains a high-level of technical competence with particular regard to latest E.D.P. technology, methodology and applications of computer and related devices in the field of health care and management information systems
Performs in-depth investigation and analysis to identify and resolve processing problems associated with the systems, programs, and machine utilization
Selects computer, communications and peripheral equipment to meet the specifications of Department’s projected requirements and workloads based upon considerations of cost, performance specifications, demonstrations of performance, vendor support, ease of operation, maintenance and other technical factors
Plans and assists in the coordination of network equipment at remote user sites
Supervises the assignment of network technicians in support of problem resolutions and remote site installation
Recommends standards and procedures for the uniform application of data communications methods and interfaces
Interfaces with communications carrier (NY Telephone, AT&T, Northern Telecom, Telecom Plus ROLM, etc.) to coordinate service and problem resolution issues
Manages operation of all computers and peripheral devices in the Computer Center
Ensures that specific job operating instructions are understood and followed and that all operational directives, guidelines and procedures are adhered to by Computer Operations staff for the purpose of establishing and maintaining a stable processing environment
Manages vendor field service engineer support to ensure maintenance and repair work is performed as required and in a timely manner
Provides operations support to systems engineering in the maintenance of all operating systems software and in the diagnosis of hardware problems and to Network Services in the maintenance of online communications capability
Responsible for training, development, motivation, performance evaluation, and motivation, performance evaluation and discipline of all assigned Operations staff
Maintains and ensures satisfactory operating environment of Computer Center
Qualification
Required
Knowledge of Service Now software
Proficient in MS Office applications (Excel, Word, PowerPoint, Project, Visio etc.)
Implementation of other Oracle Cloud modules (Required)
Strong analytical, problem-solving and troubleshooting skills with ability to identify problems and determine corrective actions
Effective collaboration and communication skills as well as an ability to handle multiple assignments in a timely manner with minimal supervision
Ability to prioritize work and promptly resolve or escalate when necessary
Knowledge of ORACLE Cloud with at least 3 implementations on the Learning module (Required)
Successfully completed and/or involved in at least three full life-cycle Oracle Cloud's Learning module implementation and/or upgrade
Experience with PeopleSoft version 9.2 (Required)
Five (5) years of progressive, responsible experience in the field of data processing, computer systems, and applications
Operations Specialty requires supervisory experience (5 years) Required
Network Services requires a telecommunications background and experience
A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study
Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques
Preferred
Healthcare Experience is a plus
Experience in PeopleSoft ELM is a plus
Healthcare background preferred
Company
NYC Health + Hospitals
NYC Health + Hospitals is an interconnected system of hospitals, health care centers, nursing homes, and home care.
H1B Sponsorship
NYC Health + Hospitals has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$3.9MKey Investors
The Leona M. and Harry B. Helmsley Charitable Trust
2022-07-26Grant· $3.9M
Leadership Team
Recent News
Fierce Healthcare
2026-01-03
Crain's New York Business
2025-12-02
Crain's New York Business
2025-11-22
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