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JLL · 1 month ago

Smart Building Performance Manager

JERSEY CITY, NJ

Full-time

Onsite

Mid Level

$150K/yr - $175K/yr

JLL is a leading global provider of real estate and investment management services, committed to shaping a brighter future. The Smart Building Performance Manager will support operational teams by managing a Smart Building platform, analyzing data, and ensuring effective utilization of technology to enhance building operations and sustainability efforts.

CommercialReal Estate

No H1B

Responsibilities

Act as the System Administrator to ensure end-users are configured correctly and assigned to the correct accounts, roles, and access levels

Support and troubleshoot day-to-day issues or anomalies within the Smart Building OT platform and initiate corrective action with on-site building level teams or third-party vendors as required

Act as a subject matter expert to ensure site teams have support during onboarding, adoption, and utilization of the platform tools and solutions

Work with account leadership and analytics/business intelligence support teams to develop required KPI and reporting requirements

Facilitate the transformation of how the account manages reactive work orders, preventative maintenance schedules, and capital planning in a collaborative environment using data and analytics as critical decision criteria

Support the operational and technical functionality of building systems and infrastructure, including operational KPIs, and monitor data and analytics outputs accordingly

Leverage the data platform and analytics to help site teams identify potential issues or improvement opportunities via 'faults' or 'events' and coordinate findings with site teams

Support efforts in energy management, sustainability, and facility/property management as required to develop ROI calculations, secure budgets, and support improvement projects

Coordinate with and support site teams to prioritize and triage incoming issues, submit and manage work orders, and collaborate with vendors and JLL personnel on-site in any remediation and verification of long-term resolutions

Qualification

Building systems knowledgeData analyticsHVAC/mechanical designEnergy managementFault Detection & DiagnosticsSoftware platform masteryAutonomous workCommunication skillsProblem-solving skillsPresentation skillsTeam collaboration

Required

A bachelor's degree in engineering (or substantial professional experience or related field) with direct knowledge of building systems and operations

Experience in building systems (ideally HVAC/mechanical or controls) design, commissioning, retro-commissioning, optimization, and analysis

Leverage time-series data and analytics to identify performance deficiencies, anomalies, or improvement opportunities

Strong empirical analysis skills: quickly process and understand data in troubleshooting and problem-solving

Ability to contribute to the creation of client-ready materials, reports, and visualizations

Strong communication and presentation skills targeting audiences (technicians to leadership teams) are required

Ability to master a new software product and platform quickly

Comfortable working autonomously and driving results without continuous supervision

A strong and unwavering desire to make things work properly—even when there are obstacles

Preferred

Experience in commercial or corporate real estate and facility operations or property management

Certifications such as Certified Energy Manager, Professional Engineer, etc

Experience deploying, managing, or upgrading building automation systems or other direct digital control, commissioning, and monitoring technologies

Experience with Fault Detection & Diagnostics (FDD) software and processes: i.e., deploying, managing, tuning, and operationalizing results from FDD applications in operating buildings

Experience with utility metering (electrical, gas, water) design, installation projects, integration, and maintenance