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Cone Health · 2 weeks ago

Manager Financial Patient Accounts

Jamestown, NC

Full-time

Onsite

Mid, Senior Level

7+ years exp

Cone Health is seeking a Manager of Financial Patient Accounts to oversee the productivity and quality of patient accounting. The role involves managing budgets, directing day-to-day operations, and ensuring compliance with regulatory requirements while enhancing team performance and engagement.

Health CareMedicalMedical Device

Responsibilities

Establishes Patient Accounting productivity and quality goals, identifies process improvements, conducts audits, monitors performance, provides coaching, and ensures compliance with regulatory requirements

Plans budgets, manages resources, monitors expenditures, adjusts staffing levels, and ensures financial efficiency while adhering to spending constraints

Directs, organizes and plans day-to-day operations of the department to ensure maximum reimbursement, productivity and efficiency

Manages audits of accounts receivable operations to assess compliance, effectiveness and accuracy of charges prior to issuing billing

Oversees that all patient charges/activities are properly coded and posted to the correct patient within the established time frame

Performs continuous quality monitoring of compliance with all regulatory requirements which may include compliance reports, denial reports, underpayment reports, credit balances (ensuring all self-pay refunds are completed within acceptable timeframes), vendor reconciliations and data requests

Communicates policies, conducts audits for adherence, resolves challenging accounts by applying health system procedures, ensures staff awareness of regulations, and develops training for legal and regulatory guidelines

Manages, hires, and leads a team, conducts meetings, rounding sessions, and performance evaluations to enhance engagement, performance, and retention

Performs other duties as assigned

Qualification

Patient Accounting ManagementFinancial EfficiencyRegulatory ComplianceCertified Revenue Cycle RepresentativeProcess ImprovementAuditing SkillsTeam Leadership