Tony's Meats & Market · 2 weeks ago
BAKERY CUSTOMER SERVICE FT
Castle Rock, CO 80108
Full-time
Onsite
Entry Level
$16/hr - $18/hr
1+ years expTony's Meats & Market is a company focused on providing extraordinary customer service. The Bakery Customer Service role involves greeting customers, taking orders, preparing food, and ensuring a clean and organized working environment.
Retail
Responsibilities
Immediately greet all customers and ensure extraordinary customer service
Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints
Solicit sale of new or additional services or products by educating customers and offering suggestions
Take customers' orders and write ordered items on tickets
Prepare food such as cookies, pies, brownies, etc. using recipes or following directions
Serve food, beverages, or pastries to customers
Wrap menu items such as cakes, pies, and pastries for customer orders
Label items sold using scales or other pricing methods
Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability
Fulfill special orders and requests utilizing all tools provided
Replenish foods in demos and display cases
Abide by safety, health and security rules
Complete specials projects and other duties as assigned
Regular and predictable attendance
Upholds the 7 guiding principles of the company
Support goals and vision of General Manager
Consistently presents a professional personal image and uphold the company’s uniform policy
Maintain safe, clean and well-organized working and shopping environment
Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws
Ability to work a flexible schedule including holidays and weekends
Timely and consistent attendance
Qualification
Required
Responsible for offering extraordinary customer service
Immediately greet all customers and ensure extraordinary customer service
Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints
Solicit sale of new or additional services or products by educating customers and offering suggestions
Take customers' orders and write ordered items on tickets
Prepare food such as cookies, pies, brownies, etc. using recipes or following directions
Serve food, beverages, or pastries to customers
Wrap menu items such as cakes, pies, and pastries for customer orders
Label items sold using scales or other pricing methods
Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability
Fulfill special orders and requests utilizing all tools provided
Replenish foods in demos and display cases
Abide by safety, health and security rules
Complete specials projects and other duties as assigned
Regular and predictable attendance
Upholds the 7 guiding principles of the company
Support goals and vision of General Manager
Consistently presents a professional personal image and uphold the company's uniform policy
Maintain safe, clean and well-organized working and shopping environment
Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws
Ability to work a flexible schedule including holidays and weekends
Timely and consistent attendance
Strong interpersonal and verbal communication skills
Ability to multitask and use organizational skills
Preferred
1-2 Years previous bakery experience preferred
Company
Tony's Meats & Market
Tony’s Meats & Market is Colorado’s best old-world butcher shop for regionally sourced, premium meats.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase