Executive Talent Solutions ยท 2 hours ago
System/Desktop Engineer
NYC Metro Area
Full-time
Onsite
Entry, Mid Level
2+ years expExecutive Talent Solutions is seeking a System/Desktop Engineer to provide on-site support for desktop and infrastructure services. The role involves monitoring system performance, troubleshooting incidents, and supporting cloud systems and applications.
Staffing & Recruiting
Hiring Manager
Claire Cantone
Responsibilities
On-site support desktop and infrastructure services for onsite users
Provide support for cloud systems, platforms, and deployed applications
Monitor system performance, availability, and capacity using cloud-native and third-party tools
Troubleshoot and resolve incidents related to compute, storage, networking, identity, and security services
Perform routine operational tasks such as snapshots, backups, patching, and scheduled maintenance
Respond to and resolve escalated alerts and tickets within SLA
Conduct root cause analysis (RCA) for recurring issues and implement corrective actions
Collaborate with Level 3 and engineering teams for complex problem resolution
Adhere to strict change control procedures
Support deployment activities including configuration changes, updates, and rollout of new cloud resources
Contribute to automation and scripting of operational processes using tools such as PowerShell, Bash, or Python
Maintain and improve CI/CD pipelines as needed
Follow established security controls, patch management cycles, and compliance guidelines
Assist in identity and access management (IAM) tasks and policy updates
Support cloud governance, logging, and monitoring best practices
Maintain accurate documentation of systems, procedures, and operational runbooks
Recommend improvements to enhance reliability, performance, and operational efficiency
Qualification
Required
2-4 years of experience in cloud operations, system administration, or related role
Hands-on experience with one or more major cloud platforms (preferably Azure)
Strong understanding of supporting Microsoft Office 365 stack (Exchange Online, SharePoint, OneDrive, Intune, Entra ID, Teams calling)
Strong understanding of cloud networking concepts (VPC/VNet, security groups, load balancers, VPN, DNS, etc.)
Experience with Windows server administration (Active Directory, Group Policy)
Proficiency with monitoring and logging tools (CloudWatch, Azure Monitor, Stackdriver, Datadog, etc.)
Ability to script basic automations (PowerShell, Bash, Python, etc.)
Familiarity with CI/CD, version control (Git), and infrastructure-as-code tools (Terraform, ARM, CloudFormation)
Excellent troubleshooting, communication, and documentation skills
Ability for basic management and knowledge of networking hardware and concepts: LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls
Preferred
Financial industry experience, including familiarity with market vendors: Bloomberg, Thomson Reuters, CapIQ, etc
Relevant cloud certifications (Azure Administrator Associate, etc.)
Experience in hybrid cloud environments or on-prem integrations
Exposure to containerization (Docker, Kubernetes) and serverless technologies
Knowledge of ITIL practices or experience working in an ITSM environment (ServiceNow, Jira)
Experience with basic Linux server administration
Experience with cybersecurity solutions, such as Windows Defender, Crowdstrike, Microsoft Sentinel, Darktrace
Experience with Citrix XenApp or similar products
Basic knowledge of virtualization and storage platforms
Company
Executive Talent Solutions
Executive Talent Solutions is a boutique recruiting firm with a commitment to shared vision, collaboration, and a solid history of success! Founder and Chief Talent Officer, Claire is a highly-skilled, passionate, and dedicated recruiter known for her exceptional client relationships and a broad-based network of devoted candidates.
Founded in 2020Lenox, Massachusetts, US
2-10 employeesFunding
Current Stage
Early StageLeadership Team
Claire Cantone
Chief Talent Officer
Company data provided by crunchbase