Apply on Employer Site

Oak View Group · 2 weeks ago

Membership Experience Marketing Coordinator | Full-Time | Ken Garff (Utah) University Center Club

Ken Garff (Utah) University Center Club

Full-time

Onsite

Entry Level

$18/hr - $22/hr

1+ years exp

Oak View Group is the global leader in venue development and premium hospitality services for the live event industry. The Membership Experience Marketing Coordinator plays a key role in creating memorable experiences for Club Members through engaging programs and events, while also supporting broader marketing efforts to enhance the Club’s brand and offerings.

Sports

Responsibilities

Coordinate and distribute emails to members meeting the club’s communication standards

Promote events through digital and social media channels, email newsletters, or other platforms

Update events and registration information for member programming and events

Support in completion of new member data entry

Respond to member communications in a timely manner – Zingle, Social Accounts, Voicemail

Document member events with photos to be used in newsletters, social, and club marketing

Support in ARMI calls and data entry to boost member engagement

Collaborate with other departments to identify, complete, and implement one unified annual Club calendar of member events

Populate event calendar and create event registration confirmations

Support Member Experience front of house by checking in members for events, answering phone calls and making reservations for members

Support the Member Experience Team in brainstorming, developing, and implementing unique and engaging events tailored to the diverse interests of our members, including social gatherings, networking events, family activities, and community-focused programs

Assist with coordinating all aspects of event setup, execution, and teardown, ensuring smooth and seamless operations

Support in vendor coordination including partnering with Office Manager for accounts payable

Act as the face of the club during events, warmly welcoming members, fostering connections, and addressing their needs while assisting at the front desk to enhance the overall member experience and engagement

Gather member feedback during events to continuously improve future programming

Work closely with the Membership Sales and Member Experience teams to align events with strategic membership goals

Partner with the Membership Assistant and other departments to ensure operational support for events and member programming

This job description is not intended to be all-inclusive; the employee may perform other related duties as assigned to meet the ongoing needs of the organization

Qualification

Event MarketingDigital MarketingEvent Management SoftwareMicrosoft Office SuiteCanvaInterpersonal SkillsCreative ThinkingOrganizational SkillsProblem-Solving MindsetWritten Communication

Required

1–2 years of marketing experience, ideally in live entertainment, hospitality, or venue management

Proficiency in Microsoft Office Suite; Canva; experience with event management software (TripleSeat, ClubSpot, Ungerboeck) is a plus

Outgoing and personable, with excellent interpersonal and communication skills

Creative thinker with a passion for delivering innovative and engaging experiences

Highly organized, with the ability to manage multiple projects and adapt to changing priorities

Proactive and high-energy, with a problem-solving mindset and can-do attitude

Strong written communication skills, with experience creating promotional content

Flexibility to work mornings, evenings and weekends and holidays as needed to support events and member programming

Standing, walking, exposure to temperature changes, dust, fumes, or gases, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting /carrying, pushing/pulling up to 100 lbs. on occasion, folding/unfolding, talking, hearing, and seeing