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Childhelp® · 3 weeks ago

Intern, Childhelp Hotline

AZ Headquarters - Scottsdale, AZ 85253

Internship

Hybrid

Intern

Childhelp® is an organization focused on child welfare, and they are seeking an intern for their National Child Abuse Hotline. The intern will provide crisis counseling and support to help-seekers while assisting in research and special projects related to the hotline.

CharityChild Care

Responsibilities

Provide crisis counseling, encompassing rapid rapport building, intervention through psychoeducation and emotional support

Answer calls and assess/screen for needs

Identify and connect callers with appropriate resources/services in the help seeker’s community

Students will complete a minimum of 40 hours of training in their first month of internship

Additionally, students will participate in monthly ongoing training and/or meetings

Be exposed to best counseling skills & practices used by our professionals to support help-seekers' mental health, safety and wellness

Receive training in the child welfare system, evidence and trauma-informed crisis counseling skills and vicarious trauma

Students will be assigned a topic area or geographic region of the US to research local resources relevant to the hotline

Intern will contact resources, gather pertinent information about service delivery and coordinate with Field Instructor to include in the National Hotline Database

Help identify opportunities for program promotion and enhancement

Opportunity to organize and co-facilitate crisis counselor education and groups to educate about and mitigate the effects of vicarious trauma

Qualification

Crisis counselingTrauma-informed practicesMicrosoft OfficeBilingual (Spanish)Interpersonal skillsCommunication skills

Required

Currently enrolled in a bachelor's or master's degree program (social work, counseling, clinical mental health, or related field), at an accredited academic college or university

Must be 21 years of age

Clear fingerprint and background screening

Strong verbal, written and listening communication skills

Strong interpersonal skills and positive professional demeanor appropriate to a child-friendly and family friendly atmosphere in a trauma-informed manner

Proficient in the use of the internet, Windows environment, and in the use of Microsoft Office applications such as Outlook, Word, and Teams

Ability to perform effectively on an interpersonal team

Ability to build rapport and garner trust with others

Ability to work cooperatively and professionally within a multidisciplinary environment

Able to adapt to potential situations of crisis and respond with appropriate interventions

Able to maintain confidentiality of the children and families we serve

Able to handle a variety of tasks, effectively prioritize and ensure follow-through

Willingness and ability to embody Childhelp's core values of Acting with Honor and Character, Being Open and Receptive, Caring About and Relating to Others; Nurturing Diverse Relationships; Performance Excellence; and Inspirational Leading & Managing