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Pair Team · 1 day ago

Bilingual Field Care Coordinator (Spanish Speaking)

Riverside, California

Full-time

Onsite

Entry Level

$28/hr - $28/hr

1+ years exp

Pair Team is an innovative, mission-driven company focused on improving care for underserved populations through a tech-enabled medical group. The Field Care Coordinator plays a critical role in providing hands-on support to members, assisting with care plans, and fostering engagement through in-person visits and community outreach.

Health CareHospitalMedical

Growth Opportunities

Responsibilities

Serve as the primary point of contact for members with complex medical, behavioral, and social needs

Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure

Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans

Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources

Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers

Identify and address barriers to care such as transportation, medication access, or health literacy challenges

Develop and maintain individualized care plans and ensure follow-up on all interventions and goals

Maintain accurate and timely documentation of all member interactions and care coordination activities

Advocate for member needs within the healthcare and social support systems

Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans

Qualification

Case management experienceCare coordination experienceBilingual in EnglishSpanishCultural fluencyTechnical skillsOrganizational skillsEmpathyCollaborationAttention to detail

Required

1+ years of professional experience, preferably in case management, care coordination, or community-based services

Bilingual in English and Spanish

Physical location in or near Riverside County with familiarity of the local community and resources

Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites

Valid driver's license and current auto liability insurance

Strong understanding of cultural fluency and the ability to build trust with diverse populations

High degree of empathy and ability to remain patient when faced with adversity

Demonstrated ability to work collaboratively in a multidisciplinary care team

Excellent organizational skills and attention to detail

Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing

Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication