Adyen · 3 hours ago
Head of Global CDD & KYC Ops
Chicago, IL
Full-time
Onsite
Director/Executive
6+ years expAdyen is a financial technology platform that provides payments, data, and financial products for major customers. As the Global Head of CDD & KYC, you will manage a global department of over 130 professionals, overseeing customer onboarding and periodic reviews while driving strategic initiatives and operational efficiency.
Financial ServicesFinTechMobile AppsMobile Payments
Responsibilities
Lead and scale a 130+ person global CDD/KYC department across all regional reporting structures (EMEA, APAC, Americas) and offices (e.g., Amsterdam, Singapore, Chicago)
Define, champion, and execute the global CDD/KYC strategy, ensuring alignment with the company's aggressive, hyper-growth commercial objectives
Govern the efficiency and quality of all Customer Onboarding and Periodic Review operations for all critical segments- direct customers, indirect-customers, and franchisees
Partner closely with Product and Engineering teams to drive the automation and optimization of the CDD/KYC tech stack, enhancing operational speed and data integrity
Champion a 'Compliance-as-a-Business-Enabler' mindset, ensuring regulatory rigor while optimizing for a seamless and high-converting customer onboarding experience
Own the global talent acquisition, development, and organizational design roadmap for the function, ensuring strong leadership depth across all key operating hubs
Enforce global standardization and consistency of all CDD/KYC standards, controls, and operating procedures across all international offices
Qualification
Required
You have extensive experience (6y+) in managing global teams within payments, banking or operations
You have ideally had previous experience with CDD or Operational Risk teams
Proven track record of leveraging technology and operational design to scale global functions without linear headcount increases
You are passionate and driven about building a high-performing and motivated team, and mentoring and encouraging team members to continuously develop and grow
You have strong communication skills, excellent verbal and written English
You must be willing to travel internationally when required
Benefits
Relocation
Company
Adyen
Adyen is the financial technology platform of choice that helps businesses achieve their ambitions faster.
1001-5000 employees
H1B Sponsorship
Adyen has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (4)
2021 (8)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$266MKey Investors
ICONIQ CapitalGeneral AtlanticIndex Ventures
2018-06-13IPO
2015-09-30Series Unknown
2014-12-15Series B· $250M
Leadership Team
Pieter van der Does
CEO & co-founder
Tom Adams
Chief Technology Officer
Recent News
felicis.com
2025-12-30
2025-12-19
2025-12-16
Company data provided by crunchbase