Head of Global CDD & KYC Ops jobs in United States
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Adyen · 10 hours ago

Head of Global CDD & KYC Ops

positionChicago, IL
timeFull-time
remoteOnsite
seniorityDirector/Executive
date6+ years exp

Adyen is a financial technology platform that provides payments, data, and financial products for major customers. As the Global Head of CDD & KYC, you will manage a global department of over 130 professionals, overseeing customer onboarding and periodic reviews while driving strategic initiatives and operational efficiency.

Financial ServicesFinTechMobile AppsMobile Payments
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Culture & Values
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H1B Sponsor Likelynote

Responsibilities

Lead and scale a 130+ person global CDD/KYC department across all regional reporting structures (EMEA, APAC, Americas) and offices (e.g., Amsterdam, Singapore, Chicago)
Define, champion, and execute the global CDD/KYC strategy, ensuring alignment with the company's aggressive, hyper-growth commercial objectives
Govern the efficiency and quality of all Customer Onboarding and Periodic Review operations for all critical segments- direct customers, indirect-customers, and franchisees
Partner closely with Product and Engineering teams to drive the automation and optimization of the CDD/KYC tech stack, enhancing operational speed and data integrity
Champion a 'Compliance-as-a-Business-Enabler' mindset, ensuring regulatory rigor while optimizing for a seamless and high-converting customer onboarding experience
Own the global talent acquisition, development, and organizational design roadmap for the function, ensuring strong leadership depth across all key operating hubs
Enforce global standardization and consistency of all CDD/KYC standards, controls, and operating procedures across all international offices

Qualification

CDD/KYC strategy executionOperational oversightTechnology & automationGlobal team managementCommercial acumenTalent acquisitionDiversityInclusionCommunication skillsMentoring team members

Required

You have extensive experience (6y+) in managing global teams within payments, banking or operations
You have ideally had previous experience with CDD or Operational Risk teams
Proven track record of leveraging technology and operational design to scale global functions without linear headcount increases
You are passionate and driven about building a high-performing and motivated team, and mentoring and encouraging team members to continuously develop and grow
You have strong communication skills, excellent verbal and written English
You must be willing to travel internationally when required

Benefits

Relocation

Company

Adyen

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Glassdoor4.1
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Adyen is the financial technology platform of choice that helps businesses achieve their ambitions faster.
dateFounded in 2006
location
Amsterdam, Noord-Holland, NLD
people-size1001-5000 employees
web-link
http://www.adyen.com

H1B Sponsorship

Adyen has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (4)
2021 (8)
2020 (5)

Funding

Current Stage
Public Company
Total Funding
$266M
Key Investors
ICONIQ CapitalGeneral AtlanticIndex Ventures
2018-06-13IPO
2015-09-30Series Unknown
2014-12-15Series B· $250M

Leadership Team

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Pieter van der Does
CEO & co-founder
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Tom Adams
Chief Technology Officer
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Recent News

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felicis - Portfolio
2025-12-30
Paypers
Vox AI and Adyen bring payments to drive-thru order terminals
2025-12-19
Business Wire
Vox AI Partners with Adyen to Bring Payments to Drive-Thru Order Terminals
2025-12-16
Company data provided by crunchbase