Turner Construction Company · 4 days ago
Director of Self Perform Operations-Craft Training & Upskilling
Turner Construction Company is overseeing a national portfolio of craft upskilling programs to enhance skillsets for Self-Perform Operations craft employees and third-party workforce. The role involves leading program delivery, collaborating with various teams, and ensuring accreditation standards are met.
Building MaterialConstruction
Responsibilities
Drive development of roadmap and calendar for multi‑site upskilling programs for craft employees and third-party workforce and manage Self-Perform Operations (SPO) Trainers (e.g., instructors, proctors) to serve as local ‘Program Managers’ to launch and scale cohorts aligned to project schedules and workforce demand
Manage and coach SPO Trainers to build and manage program project plans, milestones, budgets, risks, and communications for each project site
Supervise SPO Trainers, participate in hiring process, onboard new employees, deliver timely performance feedback for direct reports, contribute to performance appraisals during annual performance cycle, utilize talent management systems, and identify appropriate training to help with development needs
Develop and manage vendor agreements (e.g., training facilities, equipment, testing services) and oversee vendor commitments to fulfill service‑level performance
Maintain program standards to achieve and retain National Center for Construction Education and Research (NCCER) accreditation status and oversee company adoption of related policies, and procedures
Maintain and oversee NCCER credentials and plan credential renewals for trainers, proctors, performance evaluators, and administrators
Implement and audit secure testing protocols to ensure safeguarding of test materials and trainee Personal Identifiable Information (PII), per company and NCCER policy
Oversee accurate and timely NCCER Registry entries, training records, and completion and credential issuance
Prepare for and lead compliance reviews and NCCER audits, manage and close findings with corrective actions to completion
Standardize operating procedures, forms, and quality checks across program sites
Select, onboard, and coach trainers and site coordinators; develop and provide peer observations and feedback cycles
Promote use of current NCCER curricula, materials, and performance verifications; conduct verification of equipment and lab set‑ups to meet required standards
Drive inclusion of safety, quality, and ethics throughout instruction, coordinate with Safety teams to align on Job Hazard Analysis (JHAs) and site‑specific controls
Support multilingual delivery of training content and reasonable accommodations to support equitable access and comprehension of training programs and materials
Partner with local Human Resources (HR) and Talent Acquisition (TA) teams to target high‑demand crafts and build opportunities from entry‑level to staff‑level roles
Collaborate with applicable project stakeholders to promote opportunities and identify candidates and align training to real work
Cultivate relationships with schools, community organizations, workforce boards, and veteran programs to expand candidate pools
Qualification
Required
Minimum of 12 years managing large-scale, multi-site training or workforce development programs in construction or industrial environments
Bachelor's Degree from accredited degree program in Human Resources (HR), Learning Management, Instructional Design, Content Development, or related field of study desired or equivalent combination of education, training, and experience
Occupational Safety and Health Administration (OSHA) Certification required and knowledge of site safety (OSHA10/30 principles) and training in active construction environments
Experience operating within National Center for Construction Education and Research (NCCER) programs and requirements; knowledgeable to maintain organizational accreditation
Possess or enrolled to achieve at least one NCCER credential (e.g., Certified Craft Instructor, Proctor, Performance Evaluator, or Master Trainer) or willing to obtain within 90 days of hire
Advanced project management skills with experience managing schedules and vendors, and mitigating risk
Professional and executive-level communication and influence skills, able to engage with employees across field operations and organizational levels, Human Resources and Safety teams, and able provide direction and coaching to training instructors
Supervisory experience required, with ability coach and mentor others, delegate work, observe performance, and provide development feedback
Proficient computer skills, Microsoft Office suite of applications with advanced skills in Excel (e.g., pivot tables, VLOOKUP/XLOOKUP), PowerBI tools; familiar with building dashboards, developing and reporting on metrics
Experience with Registered Apprenticeship Program (RAP), Workforce Integration and Opportunity Act (WIOA), grants, or community college partnerships
Preferred
Bachelor's Degree from accredited degree program in Human Resources (HR), Learning Management, Instructional Design, Content Development, or related field of study desired or equivalent combination of education, training, and experience
Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) desired
Company
Turner Construction Company
Turner is a provider of construction services committed to making a difference in the lives of people.
H1B Sponsorship
Turner Construction Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (59)
2023 (44)
2022 (53)
2021 (47)
2020 (49)
Funding
Current Stage
Late StageLeadership Team
Recent News
Sports Business Journal
2025-11-08
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