Alliance Hospitality Group · 1 day ago
Director of Private Events, Arizona
Greater Phoenix Area
Full-time
Onsite
Lead/Staff, Director/Executive
$75K/yr - $80K/yr
3+ years expAlliance Hospitality Group is a company focused on providing exceptional hospitality services. The Director of Private Events will lead the execution of food and beverage event operational standards while ensuring high guest satisfaction across all locations in Arizona, managing client relationships, event planning, and team communication.
HospitalityHotelRestaurants
Hiring Manager
Hannah Ellstrom Marshall
Responsibilities
Manages and maintains relationships with current and previous clients
Strives to bring in and look for updated technology and industry trends
Responds to all inquiries within 24 hours
Continues to drive sales opportunities for the company
Independently focus on revenue and sales opportunities for each concepts
Find creative marketing opportunities for revenue generation
Strong organizational, leadership and communication skills to create memorable experiences and maintain high guest satisfaction
Connect with clients to understand their event and catering needs, preferences and budgets
Tour clients of the restaurant to understand the spaces better
Stay ahead of industry trends, understanding the market, surrounding areas (i.e. restaurants, businesses, hotels, etc)
Active in industry events, connecting and actively promoting AHG restaurants and private event opportunities
Design and proposed tailored event and catering solutions include menus, layouts and timelines
Continue to strive for future sales opportunities with rebooking events and inquiring about other types of events
Continually hunting for sales opportunities through cold and warm calls
Create monthly and annual sales goals for each restaurant. Continue to drive these goals and expectations for the entire Events Department to increase sales, profitability and a future-focused vision for re-booking and new events
Work closely with the Marketing Department to ensure that all websites, photos and event materials are accurate and current for the development and execution of marketing plans
Manages and maintains relationships with each restaurant
Ensure accurate BEO's represent the guests' expectations, they are communicated and executed correctly by the restaurant's leadership teams
Manage clients with menu planning, food and beverage coordination, floorplans, timelines, rentals, etc
Manages and maintains vendor relations
Continually finds creative ways to build connections and go above and beyond for clients
Update OpenTable for all events and updates
Oversee the entire Private Events Department and represent Private Events for Alliance Hospitality Group for all Arizona restaurant and hotel locations
Strong communication with the Private Events Department and Guest Services teams in California and Arizona
Manages and maintains relationships with each restaurant
Ensure proper communication with all restaurants regarding all BEOs
Ensure timeliness and smooth execution of all food and beverage orders
Communicates all special requests properly with all required parties
Develops, trains and motivates restaurant teams that are responsible for executing all BEO's
Calendar management in coordination with management and associated parties i.e.- valet, florists, cleaning crew etc
Correctly check and sort the Events Book (and board) to reflect Tripleseat
Follows up with clients after events
Achieves budgeted revenues and personal sales goals
Develop new accounts, maintaining existing accounts and implement catering strategies to achieve catering revenue goals and maximize profits for the company while maintaining guest satisfaction
Follow up with the client after all events to receive feedback and find opportunities for improvement
Approve/track all spending and prepare any necessary paperwork in a prompt and organized fashion
Organize and audit all financials for events including but not limited to; running deposits for contracts, accurate checks, vendor payments, sending guest receipts, submitting commission in a timely manner
Develop marketing plans to meet and surpass sales goals and expectations set by P&L projections and budgets
Manages and maintains relationships with each restaurant
Assist each concept with their Event Menu development, creation and implementation
Collaborate with internal teams (kitchen, leadership, hourly team and marketing department) to ensure seamless executive and clear alignment on events and needs
Develop event timelines, floorplans and detailed run sheets
Manage event setup, execution and breakdown with each location's leadership teams
Ensure that the BEO is executed to the guests expectations, standards and AHG standards
Execute and maintain quality and consistency of food and service with full adherence to standards; to acquire and protect restaurant sales – act with a sense of urgency, be friendly, professional, and engaged
Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
Represent AHG and all restaurants in a positive and professional manner
Assist with new concept openings and refreshes to focus on marketing plans and potential business opportunities through planning and projects
Qualification
Required
A minimum of 3-5 years of catering sales experience with at least 2-4 years in a management role ideally in a restaurant and/or hotel
Bachelor's degree in business, hotel/restaurant management in a related field, and/or appropriate combination of education and experience
Demonstrated financial acumen with proven track record for generating revenue growth
Must possess a strong knowledge of food and wine for menu development
Must possess a strong knowledge of food and beverage financials, operational procedures, controls, and administration
Awareness and ability to perform all sales-related functions
High proficiency in all Microsoft Office, Slack, and Google Suite programs
Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks
Must be detail oriented and have ability to multi-task
Possess strong verbal, constructive, and clear communication skills
Self-motivated and performance driven
Punctual, regular and reliable attendance
Positive attitude
Time management skills
Maintains confidentiality
Able to work extended or irregular hours, including nights, weekends and holidays
Preferred
Experience with Tripleseat & OpenTable is a benefit but is not required
Benefits
Medical, Dental & Vision Benefits
Cell Phone Reimbursement
Employee Dining Benefits
Free meal per shift
Growth & Development opportunities
Company
Alliance Hospitality Group
Alliance Hospitality Group is a hospitality company that manages and operates restaurants and cafes.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase