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Beth Israel Lahey Health · 19 hours ago

Practice Manager - (BIDMC, Winchester)

Winchester, MA

Full-time

Onsite

Mid, Senior Level

$71K/yr - $113K/yr

5+ years exp

Beth Israel Lahey Health is a growing healthcare organization committed to making a difference in people's lives. The Practice Manager will oversee daily administrative and clinical operations in an ambulatory care setting, focusing on service quality, staff management, and operational efficiency.

Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining

H1B Sponsor Likely

Responsibilities

Participates in planning and implementation of department and division goals, programs and objectives, personnel, resources and equipment. Implements the approved business plan that identifies strategies, objectives, timetables, expected outcomes and measures for assigned areas of responsibility. Updates plan to reflect challenges and opportunities in the marketplace and BIDMC's overall direction

Organizes, manages, and coordinates all operational and administrative processes. Manages support staff; organizes and oversees work schedules and assignments to meet operational needs. Develops and implements procedures to ensure efficient processing of work including time of service co-payment collection, referral management, pre-registration, and visit ticket entry

Works actively as a 'hands-on' manager in the clinic areas. Coordinates care delivery, patient flow, and clinic check-out/discharge activities. Oversees patient scheduling, registration, and billing processes according to protocol. Coordinates and ensures skill development and training for all staff

Implements relevant information systems such as managed care and patient appointments and ensures the accuracy of data. Provides feedback regarding systems and process changes and improvements. Leads projects that support ambulatory service standards and improvements such as access, telephone system functionality and patient/physician satisfaction

Oversees physician visits and nurse treatments. Monitors providers' schedules (MDs, NPs, social workers, etc.) to ensure appropriate staff is present and a reasonable number of patients are scheduled in order to facilitate timely patient care. Assists providers and staff and ensures availability of supplies. Ensures the accuracy of patient-related activities, services, and lab tests

Has the authority to direct and support employees' daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action, and performance reviews. Direct Reports: More than 7 Indirect Reports: 1-5

Has full responsibility for planning, monitoring, and managing department budget

Qualification

Hospital operations experienceAmbulatory clinic operationsAnalytical skillsProcess improvementLeadership developmentBudget managementMicrosoft OfficeCustomer serviceWritten communicationOral communicationTeamwork

Required

High School diploma or GED required

5-8 years related work experience required and 1-3 years supervisory/management experience required

Bachelor's degree is strongly preferred

Five years of experience in hospital and ambulatory clinic operations

Excellent analytical skills, and knowledge of medical terminology, business, and financial systems

Solid organizational, initiative, and innovation skills. Ability to respond quickly and purposefully to routine and unusual situations

Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access

Preferred

Demonstrated interest and experience in process improvement and leadership development

Company

Beth Israel Lahey Health

Glassdoor3.5

Beth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services.

Founded in 2019

Cambridge, Massachusetts, USA

10001+ employees

https://www.bilh.org

H1B Sponsorship

Beth Israel Lahey Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2022 (1)