ASE Master Tech - Techline Support Specialist 1 jobs in United States
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Nissan Motor Corporation · 1 week ago

ASE Master Tech - Techline Support Specialist 1

positionSmyrna, TN
timeFull-time
remoteOnsite
seniorityMid Level
date4+ years exp

Nissan Motor Corporation is seeking an ASE Master Tech - Techline Support Specialist 1 to join their team in Smyrna, TN. The role focuses on providing technical support to dealership service technicians regarding vehicle maintenance and repair, while documenting technical information and collaborating with various departments.

AutomotiveCustomer ServiceManufacturingSalesTransportation
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Responsibilities

Provides help desk technical assistance and direction to dealership service technicians regarding vehicle maintenance, service or repair
Provides support consistent with brand values, profitability and cost reduction goals
Documents all cases with required information; searches database for similar and related matches; updates existing reports and closes out completed reports
Analyzes decisions from the customer's viewpoint and recommends actions with the customer needs and values in mind
Provides feedback from dealership technicians regarding countermeasure procedures to various Nissan North America departments
Teams with people from other organizations, independent of borders (functions, regions and affiliates) to complete reporting requirements
As necessary, performs other related duties of which the above are representative
Ability to perform work onsite at Field Quality Center - Smyrna, TN

Qualification

ASE Master Technician certificationAutomotive experienceNissan/Infiniti vehicle knowledgeTechnical service manualsComputer skillsTyping speed 30wpmInterpersonal skillsCommunication skills

Required

Three or more years of automotive experience, plus one or more years of directly related professional level experience
Thorough knowledge of the maintenance and repair of Nissan and Infiniti vehicles; well-versed in use of technical service manuals and tools
Good interpersonal and communications skills
Knowledge of word processor, spreadsheet, other PC applications, etc. to output routine products with similar, non-creative formats
Typing speed of 30wpm or better

Preferred

AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training
Certification as an ASE Master Technician or equivalent preferred

Benefits

Comprehensive Benefits Package
Medical
Mental health
Parental leave
Retirement savings
Unique Nissan perks
Discounts on lease vehicles as part of our Employee Lease Program
Vehicle Purchase Program (VPP)
Tuition reimbursement programs

Company

Nissan Motor Corporation

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Nissan Motor Corporation is a global car manufacturer that sells a full line of vehicles under the Nissan and INFINITI brands.
dateFounded in 1933
location
Yokohama-shi, Kanagawa, JPN
people-size10001+ employees
web-link
https://www.nissan-global.com/EN/

Funding

Current Stage
Public Company
Total Funding
$7.3B
Key Investors
Mizuho Bank
2025-07-11Post Ipo Debt· $5.84B
2022-11-30Post Ipo Debt· $1.46B
2000-01-02IPO

Leadership Team

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Mike Lavigne
Vice President, Global Customer Experience & Digital Transformation
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Makoto Uchida
Director

Recent News

acnnewswire.com
Mitsubishi Motors Starts Production of Rogue Plug-in Hybrid and Navara OEM Models for Nissan
2026-01-16
yicaiglobal.com
Nissan’s China Sales Drop for Seventh Straight Year in 2025
2026-01-16
LogisticsGulf
Nissan promotes Thierry Sabbagh
2026-01-16
Company data provided by crunchbase