Mambo Seafood Restaurants · 2 months ago
Patient Center Scheduling Coordinator
Southern Pines, NC
Full-time
Onsite
Entry Level
1+ years expSummit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in Georgia, providing clinical, surgical, and imaging services. They are seeking a Patient Center Scheduling Coordinator to manage patient scheduling and provide exceptional customer service in a fast-paced environment.
Food & Beverages
Responsibilities
Maintaining vocal composure, answering and directing calls to respective departments
Scheduling/rescheduling patients depending on need, availability and urgency
Informing callers about our providers, service and practice locations
Assist and navigate patients to the correct facilities using mapping resources
Updating patient information on electronic medical records system
Translate and assist patients by addressing needs
Following all company policies on patient services standards
Qualification
Required
Detail oriented with excellent phone call diction
Outstanding customer service skills
Ability to problem-solve and multitask
Maintaining vocal composure
Answering and directing calls to respective departments
Scheduling/rescheduling patients depending on need, availability and urgency
Informing callers about our providers, service and practice locations
Assisting and navigating patients to the correct facilities using mapping resources
Updating patient information on electronic medical records system
Translating and assisting patients by addressing needs
Following all company policies on patient services standards
Personable and detail oriented as a representative of the practice
Excellent verbal and written skills for proper documentation of encounters
Ability to work well under pressure in a fast-paced environment
Preferred
Background in using EMR software
1 Year Of Call Center Experience
1+ years' experience in healthcare
Company
Mambo Seafood Restaurants
Mambo Management is the parent company of Mambo Seafood Restaurants.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Nuno Lima
Chief Executive Officer
Tim Leong
CFO
Company data provided by crunchbase