Pennant · 3 weeks ago
Compliance Analytics & Process Improvement Specialist
Pennant Services, Inc. is a dynamic company in the home health, hospice, personal care, and assisted living industries. They are seeking a Compliance Analytics & Process Improvement Specialist to track and analyze compliance data, streamline processes, and enhance efficiency within the Compliance Department.
Hospital & Health Care
Responsibilities
Accurately track data across multiple Compliance workstreams
Analyze Compliance data to identify risk areas and correlations
Develop a streamlined approach to providing the Compliance team, Service Center and field partners with meaningful compliance data and information to accelerate results
Create slide decks presenting Compliance data in a clear and engaging manner
Edit audit tools requiring the use of advanced Excel knowledge
Identify opportunities for increased efficiency and effectiveness within the Compliance Department and implement process improvement solutions in collaboration with the Compliance Team and other Service Center Departments
Manage the Compliance investigation platform infrastructure (NAVEX) and identify efficiencies with data extraction and reporting
Educate Compliance team members on tools/processes to increase efficiency
Additional projects as assigned by the Chief Compliance Officer
Travel required approximately 10% of the time
Qualification
Required
3+ years' experience in project management, process improvement, analytics and/or data development
Excellent attention to detail including accuracy of large data sets
Experience contributing to a team in a way that promotes collaboration, ownership, comradery and accountability
Ability to analyze complex processes to determine opportunities for increased efficiencies and effectiveness
Ability to effectively influence others through collaboration and partnership, rather than through authority. Maintains a humble approach, swiftly adapts to constructive feedback, and ensures a no-drama, collaborative work environment
Advanced skills in Excel, Word, PowerPoint and Outlook including Copilot. Note: Proof of skills set with these programs will be required in the interview process
Familiarity with our Electronic Medical Record, HCHB or willingness to learn
Preferred
Bachelor's degree
Superior judgment and rigor in relation to problem solving and appropriate escalation of issues
Ability to work with all levels of management on projects
Excellent communication skills – written and verbal
Experience creating professional presentations and presenting to groups
Ability to write comprehensive reports that reflect professionalism and accuracy
Works well independently in a hybrid office environment on long term projects and as a member of an interdisciplinary team
Possesses and conveys a high degree of credibility and integrity
Understands and accepts the unpredictable nature and needs of the compliance function in a large organization and can easily pivot when needed
Promotes a culture of compliance by fostering an environment of open and honest communication with all employees of all levels –reinforcing the importance of conducting oneself in an ethical manner and in the best interests of the company
Benefits
Medical, dental and vision plans
Retirement savings opportunities through a 401(k), company match
Free e-courses through our Learning Management System
Training sessions and seminars