Coefficient Health · 2 weeks ago
Senior Account Manager - Learning and Development
New York, NY
Full-time
Onsite
Mid, Senior Level
$115K/yr - $145K/yr
3+ years expCoefficient Health is an industry-leading healthcare marketing and training agency seeking a Senior Account Manager. The role involves leading account teams to develop innovative training programs, managing client relationships, and ensuring project execution meets client expectations.
Creative AgencyMarketingTraining
Responsibilities
Work within a multi-functional, interdisciplinary account team to develop innovative training programs that meet our clients’ needs and exceed their expectations
Understand your client’s business, brands, and organizational structure
Develop great relationships and build trust with your clients
Participate in and manage strategic processes with Directors and Partners
Ensure strategic pull through of all work through creative and production processes
Protect the integrity of the brand (strategy, identity, creative, messaging) as we deliver key initiatives
Define and plan project workstreams and deliverables including building and managing bottom-up budgets and timelines across deliverable types
Track project accruals and manage client billing and invoicing
Lead the execution of strategic learning programs to drive the tasks, timelines, and outputs on time and on budget
Steward efficient, organized project processes with quality outputs
Be the expert in internal and client review processes
Explore Client Service, Strategy, and Solutions skills at the next level
Take initiative to over deliver
Direct and support your team by teaching, listening and staying one step ahead
Qualification
Required
Minimum of 3 years in a relevant field (pharmaceutical, pharma advertising, medical communications, public relations, consulting or life sciences)
Proven experience designing and delivering a broad range of learning programs for commercial teams, including but not limited to: Launch learning curricula for new products, indications, or therapeutic areas
Skills‑based training programs (e.g., selling skills, account management, customer engagement, objection handling)
Role‑specific learning pathways for sales, marketing, market access, and field medical teams
Blended learning solutions that incorporate eLearning, virtual instructor‑led training, live workshops, microlearning, and performance support tools
Competency‑based development programs aligned to commercial capabilities and business objectives
Training needs assessments and gap analyses to inform program design
Measurement and evaluation strategies to assess learning effectiveness and drive continuous improvement
Familiarity with Veeva
Client relationship management experience
Excellent communication (written and verbal), interpersonal, and presentation skills
Superior organization skills and exacting attention to detail
High proficiency in PowerPoint, Excel, Word
Familiarity with project management tools like AirTable, SmartSheet, routing tools
Disciplined self-starter and team organizer
Ability to work in a high performance, fast-paced team environment with an adaptive workflow
Attention to detail and proofreading skills
Bachelor's degree (communications, healthcare, science)
Benefits
Competitive pay with benefits based on experience and qualifications
Company
Coefficient Health
Coefficient Health is a creative agency for healthcare, pharmaceutical, and biotech companies, focusing on multi-channel campaigns.
11-50 employees
H1B Sponsorship
Coefficient Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Early StageLeadership Team
Jyothi Chandra
Founding Partner
Company data provided by crunchbase