Small Giants ยท 1 week ago
Account Executive / Client Services
Phoenix, AZ
Full-time
Onsite
Mid Level
3+ years expSmall Giants is a full-service marketing agency, and they are seeking an Account Executive / Client Services to manage relationships between clients and internal teams. The role involves overseeing project management, ensuring client satisfaction, and identifying upsell opportunities to meet revenue targets.
AdvertisingMarketing
Responsibilities
Onboarding clients, monitoring campaign performance, ensuring timely deliverables, and identifying upsell opportunities to meet revenue targets
Support cross-departmental client alignment on projects and retainers
Work with directors on cross-departmental scope development, hour allocation and execution
ClickUp monitoring for project status and execution
Run weekly, monthly, quarterly account performance reports for internal and external use
Lead and assist strategy planning for new and current clients
Improve client communication by executing the following: Prepare high-level end-of-week account updates for clients
Prepare agenda for assigned accounts
Provide oversight for retainer clients on an as-needed basis
Project oversight of deadlines, outcomes, objectives and quality control
Identify opportunities for cross selling to increase wallet share
Oversee client-intake process
Work alongside and support Department Directors on special projects on an as-needed-basis
Represent Small Giants at external industry events and associations
Qualification
Required
Undergraduate degree in business, marketing or similar
3-5 years of similar account management experience is required
Preferred
Agency experience preferred
Company
Small Giants
Wij bouwen systemen voor groei. Mensgericht. Klantgedreven.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase