Harris Computer · 3 hours ago
Sales and Marketing Operations Specialist
Tennessee, United States
Full-time
Hybrid
Mid Level
3+ years expHarris Computer is a company that has been providing innovative healthcare solutions for over 40 years. They are seeking a Sales and Marketing Operations Specialist to collaborate with sales, marketing, and product teams, supporting sales enablement and executing integrated marketing initiatives while leveraging Salesforce operations expertise.
Computer Software
Responsibilities
Collaborate with sales, marketing, and product teams to align across go-to-market strategies, sales enablement initiatives, and product positioning efforts, while building strong relationships with internal stakeholders, external partners, and industry collaborators
Serve as a marketing generalist supporting the planning and execution of integrated, multi-channel marketing campaigns—including digital, email, content, and event initiatives—by coordinating resources, managing deliverables, and ensuring alignment with sales strategies and overall business objectives
Partner with product and marketing leadership to support product launch activities, including marketing coordination, messaging alignment, training coordination, and performance tracking
Serve as the hands-on Salesforce subject-matter expert for sales and marketing, executing CRM configuration tasks, managing data governance and data integrity practices, updating workflows, developing dashboards and reports, supporting marketing automation configuration, and troubleshooting issues to ensure accurate data, reliable operations, and informed decision-making
Manage and execute integrations and marketing automation workflows across Salesforce, Definitive Healthcare, and the marketing automation platform, in partnership with the marketing and sales teams, ensuring Salesforce functions as the central system of record for all sales and marketing data and supports accurate syncing, effective lead routing, and pipeline visibility
Support the sales team with various operational tasks, including creating and updating quotes, supporting new business and renewal contracting, and onboarding/training new team members on sales tools, processes, and best practices
Conduct market and competitive research and compile campaign performance data to identify trends, insights, and opportunities that inform strategic planning and product positioning
Identify and implement opportunities for automation, process improvement, and configuration optimization across Salesforce CRM, marketing automation platforms, and integrations with systems such as Definitive Healthcare
Manage lead processes in coordination with external lead-generation vendors and internal teams, ensuring accurate lead routing, tracking, nurturing, and documentation within Salesforce and maintaining clear process workflows for consistency
Manage and maintain sales and marketing workflows, tools, and process documentation to ensure accurate information flow, consistent procedures, effective training support, and efficient cross-team operations
Qualification
Required
Bachelor's degree or higher in Marketing, Communication, Business, or a related field
3+ years of experience in sales and marketing operations, marketing generalist roles, or sales enablement, within the healthcare technology industry
Demonstrated proficiency with Salesforce CRM, including dashboard/report creation, data structure understanding, CRM configuration, and marketing automation tools within the Salesforce ecosystem (e.g., Pardot or similar)
Ability to translate business requirements into scalable Salesforce workflows, automations, and process improvements that enhance sales and marketing effectiveness
Experience supporting integrations between CRM, marketing automation platforms, and data tools (e.g., Definitive Healthcare or equivalent)
Experience executing multi-channel marketing campaigns and product launches, managing timelines and assets, maintaining workflow documentation, supporting cross-team operational processes, and collaborating with lead-generation vendors or third-party partners
Strong analytical, reporting, and problem-solving skills with experience using tools such as Excel, Power BI, and other analytics platforms to interpret data, identify trends, and compile insights from campaign performance, market research, and sales/marketing activity
Proficiency with Microsoft Office and sales/marketing technologies
Excellent written and verbal communication skills, with the ability to present information and insights clearly to both technical and non-technical audiences
Highly organized and detail-oriented, with the ability to manage multiple projects, tasks, and deadlines in a fast-paced environment
Strong interpersonal skills with the ability to build effective working relationships across teams, including peers, leaders, clients, and external partners
Flexible and adaptable with a positive, “can-do” approach to problem-solving
Ability to handle confidential information with professionalism and discretion
Criminal and MVR backgrounds meet our company's hiring criteria
Preferred
Experience with healthcare data tools such as Definitive Healthcare or similar platforms
Benefits
3 weeks' vacation and 5 personal days
Comprehensive medical, dental, and vision benefits starting from your first day
Employee stock ownership and RRSP/401k matching programs
Lifestyle rewards
Remote work and more
Company
Harris Computer
Harris provides mission-critical software solutions for the Public Sector, Healthcare, Utilities, and Private Sector verticals throughout North America, Europe, Asia, and Australia.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Scott Thomas
Group Leader/CEO - Novum Group, Harris Healthcare (Constellation Software TSX:CSU)
Diane Gibson, SHRM-CP
Human Resources Business Partner
Company data provided by crunchbase