Digital Communications Specialist jobs in United States
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N.C. Department of Information Technology · 3 weeks ago

Digital Communications Specialist

The N.C. Department of Adult Correction is a major state agency responsible for the care and supervision of adults sentenced for violating North Carolina laws. They are seeking a Digital Communications Specialist who will plan, create, and assess content across social media platforms and the agency's public-facing website to effectively engage stakeholders regarding corrections issues.

Information Technology & Services
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Work & Life Balance

Responsibilities

Is responsible for the day-to-day creating, coordinating and monitoring of all social media content, crafted to successfully educate, inform, and engage stakeholders about corrections issues and the NCDAC mission
Collaborates with staff across divisions to plan, create, monitor, and assess the effectiveness of social media, public website, and intranet content that highlights varied aspects of NCDAC’s mission
Creates content (i.e. writing blogs, creating reels/videos, assisting with photography and video production, etc.) that enhances social media and public-facing website content
Creates and monitors intranet content to enhance agency-wide staff collaboration and project planning
Assists content coordinators and agency subject matter experts on best practices for digital delivery of information
Assists with promotional materials and communications campaigns to support agency events, marketing and recruitment efforts, community engagement, and public education about corrections and NCDAC mission
Assists with crisis communications efforts and may be assigned other duties at the discretion of the Communications Director such as writing and distributing news releases, content for collateral materials such as brochures, and other tasks

Qualification

Digital content creationSocial media managementContent assessmentCrisis communicationsWeb design technologyVerbal communicationWritten communicationAttention to detailCollaboration

Required

Bachelor's degree in communications, public relations, public affairs, media journalism, English, or a related field from an appropriately accredited institution and two years of experience in communications, public relations, or publicity work
An equivalent combination of education and experience

Preferred

Excellent verbal and written communication skills; Attention to detail
Experience creating a variety of digital content for social media and websites
Understanding of best practices for social media content development
Familiarity with social media management, trend tracking, and analytics tools
Familiarity with the technology associated with web design and content creation

Benefits

Health insurance options
Standard and supplemental retirement plans
NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
Paid vacation
Sick leave
Community service leave
Paid parental leave

Company

N.C. Department of Information Technology

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The N.C.

Funding

Current Stage
Late Stage

Leadership Team

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Torre Jessup
Chief Operating Officer
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Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
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