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American Cancer Society · 1 day ago

Associate Director, Development

Philadelphia, PA

Full-time

Onsite

Lead/Staff, Director/Executive

$80K/yr - $90K/yr

5+ years exp

The American Cancer Society is dedicated to ending cancer and is seeking an Associate Director of Development to lead a team responsible for significant revenue generation through account management and fundraising activities. The role involves coaching a team, achieving revenue targets, and engaging with community partners and volunteers to drive the mission forward.

GovernmentHealth CareMedicalNon Profit

Responsibilities

Manages, coaches, develops, and trains a team of development staff, each responsible for substantial account and revenue portfolios

Accountable for the team's achievement of significant revenue targets for a portfolio of priority relationships, account management, fundraising activities and events

Ensures team engages, recruits, stewards, trains and manages relationships with volunteers and customers to successfully execute fundraising plans and achieve revenue goals

Serves on the Market Leadership Team and contributes to building the strategy

Manages team to successful volunteer and customer retention, recognition, and pipeline development, with a focus on high impact relationships and key volunteer leadership roles

Leads the development of relationships and engagement of target partners, organizations, corporations, and individuals

Ensures the implementation of best practices for revenue growth, adjusting to customer experience survey results and feedback; drives and encourages creativity and innovation resulting in new revenue opportunities

Monitors financial expenditures and progress to budget and takes appropriate measures to meet top and bottom-line goals ensuring a high return on investment

Ensures team engages the community to create relevant, best in class experiences for priority constituents including participants, teams, sponsors, cancer survivors and caregivers; ensures event and activity details are expertly executed

Actively collaborates with all development team members, Marketing, Cancer Control, and ACS CAN staff to maximize success; leverages opportunities to expand engagement of constituents through the collaborative account planning

Ensures compliance with ACS policies, including employment, risk management, event and cash handling, data management, and financial controls

Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the cultural beliefs and values of the Society

Qualification

Staff managementFundraising activitiesAccount managementProject managementCommunication skillsVolunteer recruitmentCustomer service orientationACSComputer proficiencyInterpersonal skillsRelationship buildingOrganizational skillsProblem-solving skillsAdaptability

Required

Bachelor's degree in related field and/or equivalent combination of education and experience

Excellent written and verbal communication, presentation, and interpersonal skills

Able to work successfully in a diverse team environment

Ability to recruit, train and motivate community-based volunteers

Demonstrated ability in handling multiple priorities, project management and meeting deadlines; strong planning and organizational skills

Proven relationship building, persuasion and influence skills

Strong customer service orientation, with extensive experience in effectively addressing and resolving issues

Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals, proactively address issues as they arise and mitigate risks associated to events

Outcome driven; strong project management ability

Able to work through others to accomplish goals

Strong market, community and constituent perspective

Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments

Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures

Proficient in computer-based information systems

Must have access to car or be able to transport materials to and from meetings and special events/programs

Must be able to staff evening and weekend meetings, events and programs

Must be able to lift 30 lbs and perform set up/take down of event equipment