Smilow Cancer Hospital · 3 weeks ago
Unit Secretary - PT Days/Evenings
New Haven, CT
Full-time
Onsite
Entry, Mid Level
2+ years expSmilow Cancer Hospital is committed to providing patient-centered care and upholding core values of integrity and compassion. The Unit Secretary performs a variety of secretarial and data entry duties, supporting the patient care unit and ensuring effective operations while delivering exemplary customer service.
Hospital & Health Care
Responsibilities
Creates a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge
Assures that information is communicated in a timely, sensitive and effective way; follows through on responses as appropriate
Proficient skill on all computer applications and telecommunication systems. Maintains all medical records and other materials related to medical status and patient care. Observes strict confidentiality within HIPAA regulations
Receives, distributes, processes, files and maintains all patients' medical records and other documents relating to medical status and patient care maintaining strict confidentiality at all times
Exhibits behaviors demonstrating responsibility for creating a positive work environment. Recommend reasonable solutions to address problems
Ensure environment is always regulatory ready, regulatory compliant, including maintaining a clean and organized work area
Ensures the patient's safety and dignity during assigned shift
Qualification
Required
Minimum High School Diploma or equivalent GED is required
Possess the ability to maintain composure in stressful situations
Demonstrate a caring, positive attitude towards patients and families
Excellent communications, interpersonal, and organizational skills
Ability to read computer screens, forms and other documents and follow written and oral instructions
Ability to write clearly and legibly
Ability to make mathematical computations
Competent in keyboarding skills
Ability to work in a fast-paced, changing environment
Ability to respond to unpredictable, changing situations and needs (including clinical crises on the unit and otherwise stressful situations and interactions) with sound judgment and excellent customer relations skills
Ability to lift a minimum of 40 pounds
Consistent use of body mechanics
Work involves sitting in a chair for long periods of time, stands and walks through department or facility as required
Preferred
Two (2) to Three (3) years administrative clerical experience preferably in a patient care environment
Prior computer usage strongly preferred
Company
Smilow Cancer Hospital
At Smilow Cancer Hospital at Yale New Haven, hundreds of specialists are changing the face of cancer treatment.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jeremy Kortmansky
Associate CMO for Network Medical Services, Chief Network Officer
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