Walmart Canada · 1 week ago
Senior Director, Technology Operations- Emerging Threats
Bentonville, AR
Full-time
Onsite
Director/Executive
10+ years expWalmart Canada is a leading e-commerce platform, and they are seeking a Senior Director of Emerging Threats to lead strategies for identifying and mitigating marketplace risks. This role requires overseeing programs to detect and manage seller risks while collaborating with various teams to implement proactive risk strategies at scale.
DeliveryRetailShopping
Responsibilities
Lead Walmart Marketplace’s emerging-threat strategy across seller onboarding, ongoing monitoring, and enforcement
Identify and assess new fraud vectors, Identity, behavioral heuristics counterfeit risk, prohibited/restricted goods violations, misrepresentation, and coordinated bad-actor networks
Develop risk frameworks and early-signal detection strategies across the full seller lifecycle
Partner with Data Science and Engineering to build advanced risk models, automation, dashboards, and tooling
Establish risk appetite, governance processes, and performance health metrics with Trust & Safety, Partner with Compliance, on level II monitoring and Risk Oversight teams
Provide executive-level briefings on threat trends, risk tradeoffs, and recommended interventions
Serve as the Marketplace risk representative with external partners, including verification vendors, payment providers, and industry consortiums
Lead and develop a global team of threat analysts, investigators, and strategists
Drive continuous improvement in detection, prevention, and response capabilities
Qualification
Required
10+ years experience in marketplace risk, fraud, underwriting, trust & safety, or financial crimes
5+ years managing high-performing teams of 10+ people
Deep expertise in analytics, specifically related to seller fraud, identity risk, counterfeit detection, and prohibited/restricted goods risks
Strong analytical and strategic problem-solving skills and prior experience in payments and marketplace risk management
Proven ability to influence senior leaders in fast-paced environments
Excellent written and verbal communication skills
Experience partnering with engineering and data science teams to translate policy into defining model cutoffs and flash fraud risk management
Ability to navigate evolving global regulatory and compliance requirements
Preferred
Experience in a large-scale marketplace or e-commerce environment
Background in machine learning–driven risk models and threat intelligence
Experience with global expansion risk or trust and safety frameworks
Ability to design early-warning systems for emerging threats
Benefits
Competitive pay
Performance-based bonus awards
Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Live Better U is a Walmart-paid education benefit program
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
10001+ employees
Funding
Current Stage
Late StageRecent News
Canada NewsWire
2025-12-18
Canada NewsWire
2025-12-03
Company data provided by crunchbase