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Washington Metropolitan Area Transit Authority (WMATA) · 1 week ago

Senior Program Coordinator, Continuous Improvement TTDV

Washington, DC

Full-time

Onsite

Senior Level

7+ years exp

Washington Metropolitan Area Transit Authority (WMATA) is seeking a Senior Program Coordinator for their Continuous Improvement team within the TTDV department. The role involves providing strategic support and management for various projects, including program planning, policy development, and data management, while collaborating with cross-functional stakeholders.

Association

Growth Opportunities

Responsibilities

Coordinates and implements best practices for the enterprise asset management program implementation which includes conducting research and drafting processes and reports. Assists in the drafting of policies and the creation and maintenance of comprehensive departmental/ interdepartmental documentation

Responds promptly and effectively to requests for research and information; communicates with departmental staff to gather answers to inquiries as necessary

Assists in defining project scopes and objectives by involving all relevant stakeholders and ensuring technical feasibility

Conducts complex cost, budgetary, statistical analysis and develops forecasts, prepares cost benefit analysis, and tracks operational and capital budgets

Develops and maintains dashboards, visualizations and graphics to supply audiences with understandable information

Maintains and monitors project plans and project schedules. Organizes, attends and participates in stakeholder meetings. Documents and follows up on important actions and decisions from meetings

Establishes and maintains tracking reports in support of business initiatives, such as trainings, capital program reporting, and communication campaigns related to capital planning a program management

Works directly with the transit and business asset owners across the Authority to perform data analytics, establish monthly compliance reports and, risks and/or issues updates, including mitigation actions and resolution plans

Supervises and/or guides subordinate or contract staff

Interacts effectively with senior leadership to articulate issues and propose potential solutions

Supports the program management processes of integration, scope, schedule, budget, quality, resources, communication, risk, and procurement

Assists with project initiation, estimation, planning, requirements gathering, analysis and design, technical reviews, integration, implementation, operational turnover, and project closing

Tracks and escalates action items, monitors project delivery and client satisfaction, and communicates with all appropriate levels of management including directors, general managers, managers, subject matter experts, and clients

Provides data collection, analysis of data, presentations and reporting, database administration, project assessment, and creation and maintenance of templates, forms, and processes

Evaluates business processes, anticipates requirements, uncovers areas for improvement, and develops and implements solutions. Leads ongoing reviews of business processes and develops optimization strategies

Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles

Qualification

Risk ManagementData AnalysisProject ManagementMicrosoft ProjectPower BIChange ManagementOrganizational SkillsPresentation Skills

Required

Bachelor degree in Transportation, Management, Business or Public Administration or a related field

In lieu of a bachelor degree, a High School Diploma or GED with four (4) years of experience effectively leading and managing a division or department doing related work

Minimum of seven (7) years of experience in project management and/or asset management lifecycle planning, progressively analyzing and coordinating business improvement projects in a large-scale organization

Experience at developing interactive and dynamic presentations

Preferred

Microsoft Project, Primavera, Clarity, Power BI, and SharePoint

Project Management Professional (PMP)

Company

Washington Metropolitan Area Transit Authority (WMATA)

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Founded in 1967

Washington, District of Columbia, USA

10001+ employees