Customer Service Representative - Fire Service Technician - Alarms jobs in United States
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Cintas · 2 weeks ago

Customer Service Representative - Fire Service Technician - Alarms

positionFort Myers, FL
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Cintas is a leading provider of products and services that ensure businesses are ready to operate safely and efficiently. They are seeking a Customer Service Representative - Fire Service Technician - Alarms to deliver exceptional customer service and technical expertise regarding alarm and sprinkler systems. The role involves reviewing service reports, preparing repair proposals, and assisting in technical training for internal partners.

ComplianceManufacturingPublic SafetyRental PropertyTraining

Responsibilities

Utilizing technical expertise in reviewing field technician's service reports and determining the validity and proper scope/cost of proposed deficiency repairs
Preparation of customer facing deficiency repair proposals for approval
Assist in technical training for internal partners and miscellaneous projects

Qualification

Fire Systems experienceConflict resolutionFire CertificationsCustomer service experienceTechnical trainingReading quotesTyping skillsMicrosoft Office proficiencyEffective communication

Required

Minimum 5 years' Fire Systems experience
Ability to communicate effectively with AHJ's as needed
Excellent phone demeanor and experience with customer service
High School Diploma/GED
Conflict resolution & negotiation capabilities

Preferred

Experience with reading, understanding and creating quotes
NICET and other Fire Certifications
Accurate typing and 10 key pad skills
Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet/internet

Benefits

Comprehensive and competitive medical, dental and vision benefits
Flexibility with four different medical plan options; one plan is offered at zero cost
Competitive Pay
401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
Disability, Life and AD&D Insurance, 100% Company Paid
Paid Time Off and Holidays
Skills Development, Training and Career Advancement Opportunities

Company

Cintas

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Cintas is a facilities services company that provides uniforms, mats, mops, towels, restroom supplies, first aid, and safety products.
dateFounded in 1968
location
Mason, Ohio, USA
people-size10001+ employees
web-link
https://www.cintas.com

Funding

Current Stage
Public Company
Total Funding
unknown
1983-08-19IPO

Leadership Team

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Michael Hansen
Assistant to the CEO

Recent News

Morningstar.com
Forbes Names Cintas to 2026 America’s Best-in-State Companies List
2026-01-09
Benzinga.com
Here's How Much $100 Invested In Cintas 5 Years Ago Would Be Worth Today
2026-01-08
Benzinga.com
UniFirst Growth Strategy Hits Near-Term Profits
2026-01-07
Company data provided by crunchbase