Apply on Employer Site

Aravo Solutions · 1 month ago

Senior Project Manager- SaaS Implementation

Austin, TX

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Aravo Solutions, Inc. provides leading third-party risk management solutions powered by intelligent automation software. The role of Senior Project Manager involves managing software deployments, building client relationships, and ensuring project success through effective communication and leadership.

Enterprise SoftwareManagement Information SystemsSaaSSoftware

Culture & Values

Responsibilities

Lead end-to-end SaaS implementation projects, ensuring timely and successful delivery

Build and maintain strong client relationships, serving as a trusted advisor throughout the implementation process

Communicate effectively with clients and internal stakeholders to align expectations and resolve challenges

Proactively identify and evaluate the risks associated with implementation activities and take appropriate action to control/mitigate the risks and keep projects on track

Demonstrate a strong sense of ownership in delivering successful implementations and ensuring client satisfaction

Drive projects forward, influence stakeholders, and lead teams with confidence

Provide immediate visibility into project risks knowing when to escalate internally and with customer's executive sponsorship as appropriate

Ensure the quality of the implementation meets or exceeds industry standards and customer expectations and leads to client satisfaction and referenceable clients

Proactively share insight with other departments gained from both current and prior project management experience

Provide dynamic leadership to cross-functional teams, ensuring collaboration and accountability

Monitor project performance, track key metrics, and report on progress to leadership

Identify opportunities for continuous improvement of project implementations, enhancing efficiency and client satisfaction

Mentor and develop less experienced project managers by fostering a culture of continuous learning and professional growth

Qualification

SaaS implementationPMP certificationProject ManagementAgile methodologiesProject management toolsRelationship ManagementContinuous ImprovementThird-Party Risk ManagementCommunication skillsLeadership skillsProblem-solving skills

Required

10+ years of project management experience

5+ years of SaaS implementation project management

A strong sense of ownership in delivering successful implementations and ensuring client satisfaction

Exceptional verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences as well as manage expectations and resolve issues

Strong leadership and problem-solving abilities, with a proactive and adaptable approach

Proven ability to build and maintain strong client relationships

Experience with Agile, Scrum, or other project management methodologies

A mindset for process optimization and efficiency improvements

Proficiency in project management tools (e.g., Jira, Asana, ClickUp) and SaaS platforms