Apply on Employer Site

Border States · 2 weeks ago

Inside Sales Account Manager - Utility

Tucson, AZ

Contract

Onsite

Mid Level

4+ years exp

Border States is a leader in the electrical supply distribution industry, and they are seeking an Inside Sales Account Manager to support their Sales & Marketing Departments. The role involves managing customer account relationships, promoting products and services, and maximizing sales potential through various communication methods.

CommercialElectronicsIndustrialLogisticsManufacturingSupply Chain ManagementWholesale

Responsibilities

Meets or exceeds the sales and gross profit objectives which are established

Proactively develops contacts and services customers using phone, email, and/or web conferencing to secure orders and generate sales of products and services

Proficiently completes cold call and qualify leads

Creates account plans and achieve sales objectives

Identifies and helps transition accounts in the medium potential segment to the high potential segment for field-based coverage

Ensures quality customer support through expediting, pricing, follow-up, returns, and other services as required

Provides customers with timely follow-up on technical inquiries and requests; this may be needed after business hours as well

Inputs TCCM cost savings documentation that is relevant to the assigned customer base

Directs the use of marketing tools, technical specialists, and company capabilities/services in support of a broad spectrum of products and services to facilitate a coordinated sales strategy for each assigned customer

Coordinates sales strategies with preferred vendors to maximize customer sales potential

Actively manages and directs company sales and support resources to maximize the sales and profit potential in support of all products, markets, and specialist team opportunities for Border States

Participates in and advises sales management on the implementation and success of marketing plans and strategies

Provides input to other sales and marketing staff on customer needs and concerns regarding pricing, products, customer service and support, competition, procedures, and market / customer potential

Provides strategic input to the pricing and purchasing departments on competitive issues related to price / margin strategy, product evaluations, electrical code requirements, inventory requirements, and other related sales, marketing, and service functions

Qualification

Electrical distribution experienceSales experienceContract negotiationTechnical competenceMicrosoft OfficeCustomer service skillsRead diagramsInterpersonal skillsOrganizational skillsCommunication skills