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Sentara Health · 1 week ago

Business Process Architect AI

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

Sentara Health is a healthcare organization seeking a Business Process Architect AI to lead large-scale business process transformation initiatives. This role focuses on enhancing operational excellence in clinical operations, care management, and revenue cycle by identifying automation and AI opportunities and collaborating with technical teams.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Partner with Enterprise Engineers and operational leaders to align process redesign with system architecture, data flow, and integration needs

Work with clinical, care coordination, revenue cycle, and other business teams to understand current workflows and identify opportunities for improvement

Assess and map current-state processes and design future-state workflows that support AI and automation integration

Conduct process evaluations to identify inefficiencies and opportunities for standardization and optimization

Collaborate with AI and automation teams to ensure solutions fit real-world workflows and deliver business value

Support governance efforts to promote responsible AI adoption, compliance, and risk mitigation

Define measurable success metrics such as improved cycle time, accuracy, decision speed, or cost efficiency

Monitor implemented workflows and provide recommendations for continuous improvement

Support change management initiatives to help operational teams adopt new processes

Ensure communication, training, and transition support are built into transformational initiatives

Familiarity with AI/ML concepts, workflow automation, RPA, NLP, data flows, and generative AI tools

Ability to translate operational needs into solution requirements for technical teams

Qualification

Business Process EngineeringHealthcare WorkflowsAIAutomationLean Six SigmaProcess MappingChange ManagementCollaboration SkillsCommunication Skills

Required

Eight (8+) years of experience in business process engineering, workflow redesign, or transformation roles within complex organizational settings

Skilled in process mapping, requirements gathering, and documenting workflows using structured methodologies (Lean, Six Sigma, etc.)

Experience supporting change management and adoption for redesigned processes

Demonstrated ability to measure and communicate process improvement outcomes (cycle time, accuracy, efficiency, or productivity)

Preferred

Bachelor's or master's in industrial engineering, Business Process Management, Computer Science, or related field

Lean Six Sigma, Process Re-engineering, or AI-for-Leaders credentials

Background working with healthcare workflows such as clinical operations, care coordination, access management, or revenue cycle

Experience leading cross-functional initiatives and partnering with operational leaders to understand current processes and define future-state workflows

Exposure to AI, automation, analytics, or digital transformation projects, with the ability to translate operational needs into solution requirements

Benefits

Medical, Dental, Vision plans

Adoption, Fertility and Surrogacy Reimbursement up to $10,000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term, Short-Term Disability, and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down – $10,000

Reimbursement for certifications and free access to complete CEUs and professional development

Pet Insurance

Legal Resources Plan

Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Company

Sentara Health

Glassdoor3.7

Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission - "we improve health every day." Sentara is one of the largest health systems in the U.S.

Founded in 1988

Hampton Roads, VA, US

10001+ employees

http://www.sentara.com

H1B Sponsorship

Sentara Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (30)

2024 (7)

2023 (1)