Westgate Resorts · 7 hours ago
Center Manager
Westgate Resorts is the largest privately held timeshare company in the world, committed to creating a supportive workplace for its 9,000 team members. The Center Manager plays a crucial role in supporting the Corporate Marketing Road Program by managing operations, supervising staff, and ensuring sales and service goals are met.
CasinoHospitalityResorts
Responsibilities
Deliver excellent customer service and drive sales performance
Act as a liaison between the Center Assistant Manager, Director, and Corporate Marketing Road Program operations
Assist with supervision of staff and day-to-day center operations
Support recruitment efforts, including interviewing and selecting qualified candidates
Ensure the center is fully staffed and provide coverage when needed
Supervise and train staff in sales tactics provided by the Corporate Marketing Road Program
Maintain current knowledge of and enforce Westgate policies, procedures, guidelines, and training standards
Achieve individual and group sales goals/quotas for tours, tickets, and rooms
Assist with scheduling, schedule requests, and cash handling procedures; confirm cash amounts and report issues to the Director
Maintain supplies and inventory for the location
Support employee engagement initiatives to ensure staff remain motivated and productive
Ensure the location is clean, organized, and well-maintained
Monitor team performance and provide feedback as needed
Perform supervisory responsibilities as assigned
Qualification
Required
High school diploma or GED required
Preferred
College coursework preferred
Previous supervisory or customer service experience strongly preferred
Sales experience and knowledge of marketing programs is an asset
Benefits
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Company
Westgate Resorts
Westgate Resorts is a resort company.
Funding
Current Stage
Late StageTotal Funding
$206M2024-06-11Debt Financing· $206M
Leadership Team
Recent News
The Orlando Sentinel
2026-01-03
Company data provided by crunchbase