Denali Park Adventures · 1 month ago
Zipline Assistant Course Manager
Denali Park Adventures is seeking a Zipline Assistant Course Manager to assist the General Manager and Course Managers in managing the Zipline Site during operating hours. The role involves overseeing staff, ensuring smooth operation of tours, and monitoring safety elements throughout the site.
Recreational Facilities & Services
Responsibilities
Aid Course Manager with all necessary tasks
Oversee, correct, coach and manage staff during day to day operations
File daily shift reports
Manage and delegate work to Senior Staff and guides
Aid Course Manager with 'Periodic Course Inspection'
Assist Course Manager with care and maintenance of the zipline course and equipment
Assist in pre-season staff training
Aid Course Manager in course risk management and policy
Assisting the General manager with social media
Assist Course Manager with tracking and organizing staff training hours
Assist Course Manager with tracking and organizing of company safety records
Help Monitor and maintain equipment inspection system
Care and maintenance of zipline and housing properties
Attend weekly meetings with Course Manager
Assist General Manager with planning staff communications
Assist planning and executing special events
Tracking of course supplies and reporting levels
Qualification
Required
Minimum 5 years working in customer service, tourism industry preferred
Minimum 3 years working as a tour guide in some capacity
Clean Motor Vehicle Record (MVR)
Ability to work on feet for up to 10 hours a day
Must have a “Safety First” mentality
Flexibility with scheduling
Ability to think calm and critically in high-stress situations
Ability to maintain and project a positive attitude in all weather conditions
Ability and willingness to coordinate and assist in course maintenance as needed
Strong, professional written and verbal communications skills
First Aid and CPR certified
Preferred
Experience managing in a fast-paced, guest service atmosphere
Experience in shuttle driving
General knowledge of zip course maintenance
Familiarity with Denali National Park history, landscape and wildlife
Benefits
Single Room Housing