The UPS Store · 4 weeks ago
Store Manager/Sales Manager
Virginia Beach, VA
Full-time
Onsite
Entry, Mid Level
$18/hr - $18/hr
2+ years expThe UPS Store is seeking a Center Manager to oversee the day-to-day operations of one or two retail locations. This role involves managing productivity, ensuring excellent customer service, and handling financial reporting and personnel management.
Printing
Responsibilities
Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
Schedules work assignments and facilitates weekly or monthly staff meetings
Monitors, evaluates and maximizes customer service delivery and customer satisfaction
Develops and implements the store marketing program
Manages Center financials and prepares/provides reporting
Manages inventory
Reviews daily employee timesheets and submits for payroll processing
Oversees Center maintenance, including cleanliness, safety, and organization
Performs other duties as assigned
Qualification
Required
Post high school education (college coursework or a degree)
Two years of retail store operations experience
Strong supervisory/managerial/leadership skills
Excellent computer/internet/software knowledge
Physical ability to perform this job (lifting, bending, etc.)
Ability to listen and lead
Dynamic personality
Ability to motivate a team to optimize performance
Previous store management experience including personnel and financial management experience
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Bona fide management/leadership skills
Willing to accept full accountability for Center operations
Preferred
Advanced education degree, coursework, or tech school desired
P&L experience preferred
Customer service: 1 year
Benefits
Flexible schedule
Direct Deposit
Two (2) Uniform Shirts Provided
Company
The UPS Store
With more than 5,500 locally owned locations across North America, The UPS Store is the nation’s largest retail network of shipping, postal, printing and business service centers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
G
Gerald Aul
Founder
P
Pat Senn
Founder
Recent News
2026-01-03
San Bernardino Sun
2024-12-25
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