TECEZE · 2 hours ago
Information Technology Support Engineer
Marshalltown, IA
Full-time
Onsite
Entry, Mid Level
1+ years expTECEZE is a leading global tech organization seeking an experienced IT Support Engineer to join their team in Marshalltown, IA. The role involves providing technical support for end users, troubleshooting hardware and software issues, managing OS installations, and supporting enterprise tools.
ComputerInformation TechnologyNetwork Security
Responsibilities
Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup
Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN)
Manage tickets via ServiceNow and ensure compliance with the Project
Qualification
Required
1–4 years of experience in IT support
Provide L1/L2 IT support for end users
Windows troubleshooting
Hardware/software issues resolution
OS imaging
Device setup
Handle SCCM/Intune deployments
AD user management
Basic network support (LAN/Wi-Fi/VPN)
Manage tickets via ServiceNow
Ensure compliance with the Project
M365
Azure AD
ServiceNow
Basic networking skills
Complex system Troubleshooting skills
Printer management
AV solution support
VIP support
Printer and industrial scanner support
Company
TECEZE
TECEZE offers a full spectrum of Information Technology services.
1001-5000 employees
H1B Sponsorship
TECEZE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageLeadership Team
Thinesh Siva
Head of Technical Presales
Company data provided by crunchbase